Contactless Curbside Pickup
We are excited to let you know that Contactless Curbside Pickup is now available at select Guitar Center Store locations. This is a convenient way for you to shop online from the safety of your home and quickly pick up your gear in your car. We are implementing social distancing and safety practices at all of our curbside pickup locations as part of our commitment to help keep our customers and our associates safe.
How does Contactless Curbside Pickup work?
Select the Contactless Curbside Pickup option when you place an order online, on the Guitar Center app or through our Call Center.
When your order is ready for pickup, you will be notified via email. Then follow the steps below:
1. Park in the Designated Space
Find a Contactless Curbside Pickup parking space and open your trunk. For the safety of you and our associates, items can only be placed in the trunk of your car.
2. Let the Store Know You Arrived
Call the store or click the "I've Arrived" button (both will be in your order confirmation) to let them know you are there.
3. Have Your ID and Order Confirmation Ready
After verifying your order and ID, an associate will place your order in your trunk.
Which Guitar Center locations offer this service?
We are currently offering Contactless Curbside Pickup in select stores but are expanding our list of stores quickly. Visit stores.guitarcenter.com to see if your local store offers Contactless Curbside Pickup and to check the hours of operation. Please note that returns are not currently accepted at our store locations due to COVID-19 safety measures. Should you need to return any part of your order, please contact a Gear Adviser at 866-498-7882.
Does Guitar Center still deliver?
Yes. You have the option of shipping your online order directly to your home. You may experience some shipping delays as we work to protect the safety of our employees. So, if you’d like to get your gear sooner, Contactless Curbside Pickup is a great—and free—option. The time to process your order will depend on product availability. You will receive an email when your order is ready for curbside pickup. Orders that have not been picked up within 2 weeks of the alert email will be canceled.
Is there a minimum order amount for Contactless Curbside Pickup?
There is no minimum purchase. Any item that is available on our website for pickup in-store will be available for Contactless Curbside Pickup.