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The health and safety of our customers and associates is our top priority. We want to ensure you feel safe and comfortable when you're shopping with us.

We offer multiple ways for you to shop—in our stores, on, via the Guitar Center app and with our Call Center. You can also order online and pick up in-store, or via Contactless Curbside Pickup if you'd prefer to pick up your gear outside of the store.

We've updated our stores with safety efforts to help us serve you in an environment that's safe for everyone.

To ensure the protection of our customers and associates, we are requiring everyone over the age of 2 years to wear a face mask or adequate face covering when in our stores. While this isn’t an easy decision, we are erring on the side of caution and in accordance with the CDC to protect you and our associates alike. When visiting our stores, we ask that you:

  • • Do not enter the store if you are sick or were exposed to COVID-19
  • • Wear adequate face coverings or masks
  • • Use hand sanitizer provided for your use in stores
  • • Practice social distancing by staying six feet away from others

To see your local store hours, visit our store locator page.

Our Call Center is available at 866-498-7882 from 5:00 a.m. to 8:00 p.m. PDT Monday through Friday, and 6:00 a.m. to 7:00 p.m. PDT weekends. Currently, the best way to reach us is via email at and we will reply as quickly as possible.

In-store music lessons, for the most part, are operating in select stores and we’re expanding to safely open additional stores on an ongoing basis. To see if your store has in-store lessons available, please visit our store locator page.

We also offer one-to-one online music lessons with our instructors via the Zoom platform. Our technology presents an opportunity to keep the Guitar Center Lessons program available to students who want to learn or improve their skills from the comfort of home. For more information on our music lessons program, please visit our Lessons page.

Thank you for being a Guitar Center customer.

We truly appreciate the opportunity to serve you and to help #KEEPTHEMUSICGOING.

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