Most Liked Negative Review

All classical guitars do not fit in these cases.

The tweed case is extra small and the black case did not fit my classical guitar either. I had ordered both. The tweed came with a big black mark on the front and the black case was small. I had ordered these before reading the reviews. Other people have had similar complaints about the size. I have bought the same brand for acoustic guitars and was completely satisfied. When I first called to complain about the size and the stain on the tweed one, I spoke to a customer service rep who was indifferent and the phone call mysteriously was disconnected. I almost just gave up vowing to never order again from Musician's Friend but then I called again. Another representative handled the problem. He sent me labels to send the items back and was very helpful. I told him because of him I would continue to order from MF. I have ordered in the past year four guitars from MF and many other items like tuners, cases ect. and up until now have been completely satisfied.