Martin 640 Dreadnought Hardshell Case

Most Liked Negative Review

Warning!!!!

Do not order this case!!! If you do, you WILL NOT receive the item that is pictured here on Guitar Centers website. You will receive a completely different product and not the one you see here with the large molded feet on the side of the case and the molded bumper around the bottom. You will receive an inferior product with a major manufacturers defect, design flaw or whatever you would like to call it. You will be sent the case with the metal feet on the side that are TOO SHORT and do not extend past the hinge. It is large, narrow and SHARP and will gouge yours or someone else's hardwood floors and scratch other materials. (It also has an impression on the top shaped like an "m") Also as a result, your case will not sit level on its side, it will tilt to one side. That hing is not made like the ones on the wood case to be used as one of the feet. 3 times I was sent one of these cases, all with this problem. THEN, ONLY 1 MONTH LATER, THE PICTURE ON THE WEBSITE WAS CHANGED SHOWING A DIFFERENT, NEW STYLE CASE, the one that is there now with the large molded feet and bumper. So I ordered the NEW case shown on the website. SUPRISE!!! I received the OTHER case....TWICE again. Store Managers got involved and nobody at GC (or Musicians Friend) could figure out how to get me the proper case I ordered and was now being shown on the website. Calls to the warehouse and everything. The reason why it appears is because it does not EXIST. I called Martin and they said the case shown on the website (with the large molded feet and the bumper) IS A MODEL NO LONGER MADE OR AVAILABLE. So, from what has happened it appears GC is showing you a product with better features that is not even available, so you will order it and then they will send you a different one WITHOUT THOSE FEATURES.....AND IS FLAWED. Just to move their bad product. Lousy thing to do....by a lousy company!!! Spending my money elsewhere like many others now.