Martin SC-13E Acoustic-Electric Guitar Natural

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Buyer Beware

I play locally for hire as a solo acoustic guitar / vocalist. My primary guitar is a Martin GPCP Aura. I purchased the Martin SC 13E in hopes of finding a guitar with better action and playability. My first reaction to the 13E was really nice and it did play with less effort / strength than my GPCP. The first issue I noticed was string buzz on the 1st and 2nd strings. It wasn't awful but noticeable. I played the guitar that weekend at two shows. I was still noticing the buzz. So, I started the set-up investigation. The neck relief, the slight bow forward that a guitar neck needs, looked really good, maybe could use a bit more to help with the string buzz. This is an easy truss rod adjustment; however, I didn't change the truss rod setting. The next thing I looked at was the distance of the string height, above the 12th fret. My thought was I would try to lower this slightly if I decided to keep the guitar. The next weekend I got the guitar out at home before getting ready for my show that evening, to run through a new song I was planning to do at hat nights show. I took the SC13E out of the bag and the 1st and 2nd strings were touching the guitar at the 20th fret. I thought the saddle had somehow pushed down lower into the bridge.... I exchanged that guitar for another SC1E. GC person was easy to work with and got the exchange handled quickly. About 3-4 days I had my second SC13E in my hands. It also had the same string buzz, even though the neck relief and action looked good. I played a couple of shows with this guitar and then I started noticing the buzz getting worse. If you are still reading, the reward is at hand. lol I have decided that the problem with this guitar, and probably the other guitar, is the neck angle is off. I will explain why I think it is off and explain how you can check your guitar. I have watched hundreds of youtube videos trying to learn how to set-up and care for my instruments. I have watched neck adjustment videos put out by fender, for their strat guitars, because I wanted to know how to adjust my Acoustasonic Strat. But what I am getting ready to sell you, I have discovered on my own and may not be accurate, but here it goes. If I put a capo, or hold the strings down with my hand. on the 12th fret, there is a space between the strings and the frets above the 12th fret. A pretty wide gap at the 20th fret. On the SC13E the strings are almost touching and the 1st string is touching. Wa La I believe that neck angle is off. I think it was off on both guitars. So check yours before missing your return date. If you check your guitar and it has this problem, don't totally freak out. The SC13E has an adjustable neck angle, so it can be made perfect. If you find what I described above, I suggest contacting Martin Guitar and GC. Another thing to be aware of, the three Martin guitars I have owned had the nut groves cut too narrow. I took my GPCP to an excellent luthier. He filed the width and depth to correct specifications and filed down my frets (I had two that where high) Both of the SC13E guitars needed to have the nuts filed. If you are trying to tune your guitar by making a very slight turn to get it just right and the string doesn't increase pitch and then jumps to a sharp pitch, the string is probably pinching in the nut grove. Both SC13E's were boogers to tune for that reason. One of them broke the B string while tuning up from dropping the pitch. I am returning my second SC13E tomorrow and I think I am going to give it a rest for awhile. Maybe look for something different. FYI: I love my Martin GPCP Aura, unfortunately they discontinued that model. The sound I get from the Fishman Aura electronics is the best I have heard. PS: part of the reason the SC13E plays easier is they use a lighter gauge string. I put a set of the MA535T Martin Lifespan strings on mt GPCP and even with the truss rod loose, the strings don't pull on the neck hard enough to give me the neck relief that is needed. The SC13E is a beautiful guitar to look at and the electronics onboard sound very nice. I learned, I'm not a big fan of having the controls inside the sound hole. A little awkward to get to while strumming and the phase reverse switch is way back from the opening. If you like using the hole covers to fight feedback, I'm pretty sure you would be out of luck. I think this price range of acoustic guitar should come with a hard case. I gave this guitar a 2 rating because it has potential BUT i do think both of these guitars suffered from poor quality control. My luthier could have made both of these guitars sing beautifully but I refuse to buy a new guitar and send it for repairs, even if the repairs are set-up issues. A new guitar on the north side of a thousand dollars should show up playing without string buzzing and the strings close enough to the neck that you hand doesn't feel like you just hung from the monkey bars during an entire recess.