Skip to main content Skip to footer
New 2019 Gibson Collection—Modern updates and classics revisitedShop Now

Mackie Control Universal Pro

Item #: 
1274034484062   POS #:104313077
  • Write a Review
Product Description:

The Mackie Control Universal Pro is a control surface made to give you tactile control over all the parameters of your computer recording software. Since it employs the proprietary Mackie communication protocol, Mackie Control Pro Series controllers know just how to sweet-talk your software, and your software knows just how to respond. You get deep...  Click To Read More About This Product

In Stock & Ready To Ship

  • Protect Your Gear
  • Free Shipping
  • Easy Returns
Have Questions? 866-498-7882
Call our experts for product info and phone-only specials. Or click here to chat now.
Gear returned in mint condition. If you're looking for a virtually new instrument in possibly less-than-perfect packaging, this is a great value.
  • Includes 45-Day, No-Hassle Returns
  • Includes full manufacturer's warranty
Gear returned in great condition, with only minor signs of use, such as slight scuffs or pick marks. It looks and plays like new and may be considered an equivalent to display units found in retail stores.
  • Includes 45-Day, No-Hassle Returns
  • Includes full manufacturer's warranty
Price: $1,099.99
Guitar Center Gear Card

Special 6-month financing^ + $54 back in rewards. Valid through 01/01/2019
Get DetailsAbout Special Financing Offers Opens in new window

    Warranty Options
Add to List
Ship to Store: Available in: 3-7 Days (estimated)
Fairfax, VA
View More Stores For Availability Store Information


The Mackie Control Universal Pro is a control surface made to give you tactile control over all the parameters of your computer recording software. Since it employs the proprietary Mackie communication protocol, Mackie Control Pro Series controllers know just how to sweet-talk your software, and your software knows just how to respond. You get deep, intuitive control of mix and plug-in parameters, realtime visual feedback, and setup is plug and play-no MIDI mapping head games!

The Universal Pro control surface, Extender Pro control surface extension and C4 Pro plug-in and virtual instrument controller all seamlessly integrate, so you can put control of all your music software parameters right at your fingertips.

Simply put, Mackie Control Pro Series controllers give your music production software what it needs to feel complete.


  • Proprietary Mackie communication protocol for seamless music production software integration
  • 100mm touch-sensitive optical Penny + Giles motorized faders
  • V-Pot control over software, plug-in effects and virtual instruments
  • More than 50 dedicated push-buttons for fine control of software parameters
  • Tape-style transport controls
  • Full meter display with track names and parameters
  • Quick cursor-style buttons for Up, Down, Left, Right and Zoom
  • Onboard USB MIDI interface for direct connection to Mac or PC and up to 3 additional pieces of external MIDI gear
  • Software-specific Lexan overlays included
  • Expandable via optional Mackie Control Extender Pro and C4 Pro modules
Pro Coverage

Guitar Center's Pro Coverage
Pro Coverage gives you added warranty protection for your gear. Stepping in where the manufacturer's "normal wear and tear" coverage ends, our Pro Coverage program offers you upgraded coverage if your product ever fails Click To Read More About This Product.

Pro Coverage includes
  • Accidental damage protection
  • Expedited repair or replacement
  • Free shipping (for returns or repairs)
  • 100% coverage for commercial use
  • Extended price protection
  • No lemon guarantee
  • Free transfer of coverage to a new owner
  • Repair costs covered for up to five years from date of purchase
  • Repair authorization-toll-free by phone or via the web
Customer Reviews
Questions & Answers View All

Review Snapshot

by PowerReviews
MackieControl Universal Pro

(based on 7 reviews)

Ratings Distribution

  • 5 Stars



  • 4 Stars



  • 3 Stars



  • 2 Stars



  • 1 Stars



Reviewed by 7 customers

Displaying reviews 1-7

Back to Top

(60 of 83 customers found this review helpful)


Mackie Control Universal Pro

By Manifest

from Bahamas

Comments about Mackie Control Universal Pro:

This is a good machine - Real solid. But instructions on how to use are POOR. With a machine that does so much you only get a 3 page manual - that sucks - it doesnt even tell you how to connect it properly. Oh and make sure as hell open ya box and check your machine with the Software you use - the first one was busted - and not from shipping - am from the Bahamas so I had to fly back to Florida to switch - then the one I got had a shortage in the power supply - luckily I told them to try the power supply on the one I was returning or my trip would have been in vain for the 2nd time. Make sure check you CD's and stuff too cuz I still dont have a liscence number for my tracktion - Mackie help online and by phone sucks - you wait forever for them to answer a call. For such a good machine they really dont do themselves as a company justice. In all once you know what you doing or dont mind taking a few hours to play around with it to figure it out - Its a good buy!

(10 of 11 customers found this review helpful)



By Jacob Hutsel

from Pascagoula, MS

Comments about Mackie Control Universal Pro:

This is an excellent product. I recently purchased one for my home studio work (I do it on the side) when a co-worker told me about it. We work on a digidesign dcon and this machine can do everything the dcon can. I run mine with additional fader packs, but even if you get just this, its super fast and super efficient in scrolling from bank to bank. Works wonderfully with Pro Tools, and is just a great overall controller.

(9 of 9 customers found this review helpful)


Mackie Control Universal Pro LCD display issues

By Javier

from Dallas Texas

Comments about Mackie Control Universal Pro:

I have one Mackie Control Universal Pro unit and three extensions, great price for having 32 available channels. Used with a Mac and Logic Pro 9, very easy to set them up once you have read the Mackie and Logic Pro Control surface section. Big issue with the LCD Display, after around 12 months of use, the LCD display starts losing brightness and finally it blacks out. You need to change the complete display. All my units are presenting the same problem. I would highly recommend and rate as excellent product, if Mackie would solve this issue.

(4 of 4 customers found this review helpful)


Pretty good with some reservations

By Steve Fillipp

from Lubbock, Texas

Comments about Mackie Control Universal Pro:

I bought this to use with Pro Tools LE 8, and for the most part it has lived up to my expectations. The Good... It's very solidly built, hardly a piece of plastic visible anywhere... nice metal enclosure with clearly printed graphics. Faders are much quieter than some older units I've seen in videos, you can barely hear them moving. Everything seems very robust. I really love having actual faders, buttons, etc., it's nice to be able to actually control several facers in real time instead of mousing the faders one at a time. I was concerned that paging back and forth across the mixer would get to be confusing but actually it brings more clarity to the process than paging back and forth on the screen. If you are creative in your track naming (scribble strip displays only 4 characters per track)it's pretty easy to keep track of things, especially if you are consistent from session to session about where you put things. One concern I had was that in previous models, evidently it didn't always play nice with hidden tracks - in my case that works exactly as you would expect, so that was a relief. Reasonably logical arrangement of Pro Tools functions, although it would be really nice if there was a button where you could just jump from one marker to the next, or drop a marker while the transport is running. Doesn't seem to be a way to do that. I like being able to toggle various floating palettes on and off, and flip easily from mix to edit screens. I wish those two buttons were more prominent, since I use a single screen. Overall I'd give it a "B" for functionality with Pro Tools. Other software might be better integrated. Can't speak to how it works with newer versions. The Bad... I have not been able to get it to work with my DAW when connected thru USB. Followed the directions to the letter, but I keep getting a message that PT can't find the control surface. Hooked it up to my 003R with midi cables and it works fine. This is not a big issue to me but I could see how it could be a deal-breaker to some people who have several extenders connected. Documentation is weak. When something is called "universal" you would think that more information would be provided regarding how to make it work with most major software products. The reference manual is very brief in its description of hookup, possible issues, and how the device works with various software. There's a document available that actually pre-dates the "universal" version of the Mackie Control that is specific to Pro Tools, and most of it still applies, but there are some things that don't work as described in the document. So you're on your own there. I've not been able to find anything more current. The text on the Pro Tools overlay is so small I can barely read it even in good lighting. On frequently used controls this is not that bad because you memorize things, but it's really annoying to have to lean over the unit to read the teeny type below the buttons on rarely used controls. The puzzling: There are a couple of functions associated with the rotary controls across the top that are pretty much useless. In particular, the procedure to select and tweak plug-ins seems very complicated and tedious compared to just doing it on-screen. Maybe I'll grow to love it but right now it seems like something I'll never use. Overall, I give it 4 stars although it probably sounds like I'm griping a lot about it. I'm so tickled to have physical control of the transport, various channel functions, and so on that I can live with the occasional clunky implementation.


Defective unit that looked impressive but did nothing

By James

from undisclosed

See all my reviews

Verified Buyer

Comments about Mackie Control Universal Pro:

Unfortunately, I got a defective unit that wouldn't do anything after it powered up. It wouldn't allow me to choose any of the 3 DAW protocols or do anything else. I returned it for a Presonus Faderport 8 which works perfectly for far less money.


Excellent Product.

By ShunTai

from Oviedo, Florida.

About Me Experienced

See all my reviews

Verified Buyer


  • Aesthetically pleasing to the eye.
  • Clear Sound
  • Compact
  • Durable
  • Easy To Use
  • Lightweight
  • Professional
  • Versatile


    Best Uses

      Comments about Mackie Control Universal Pro:

      Aesthetically pleasing to the eye. Professionally built top last and functions as designed with all the Major DAWS, a little pricey but it's worth it.


      Great Machine

      By Jon-Nolan Paresa

      from Sacramento, CA

      Comments about Mackie Control Universal Pro:

      I purchased this item based at the Sacramento store. Wow! What a great time saver. I agree with one of the other reviews about the manual but you can download it from the Interweb. Too bad, I would have paid $10.00 for a good copy of the instructions. This is an excellent machine and works great. I would recommend it to anyone.

      Displaying reviews 1-7

      Back to Top

      Questions & Answers
      You are changing the Ship-To country.

      Our product catalog varies by country due to manufacturer restrictions. If you change the Ship-To country, some or all of the items in your cart may not ship to the new destination.