FAQ | Guitar Center

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Frequently Asked Questions

Showing 101-110 of 225

What is a "shielded" cable?

Coaxial cables (such as instrument cables) consist of a center conductor wire surrounded by a shield, typically made out of braided copper. The copper shield acts as the return con

Date Updated: 07 May 2016
What is a Baritone Guitar?

A Baritone Guitar is a six-string guitar with each string tuned down 5 half steps. As a result, the strings are as follows (low to high): B - E - A - D - F# - b Baritone guitars ty

Date Updated: 07 May 2016
What is a Closeout?

Closeouts are new, unused, undamaged items that we are discontinuing for one reason or another, or that were offered to us in a lot for a price we couldn't pass up.

Date Updated: 07 May 2016
What is a Crossover?

A crossover is a frequency divider. Crossovers are used to route the various frequency ranges to the appropriate speakers. A 3-way crossover divides the audio spectrum into three f

Date Updated: 07 May 2016
How do I cancel an order?

If you would like to cancel your order please give us a call at 1-866-498-7882.

Date Updated: 06 May 2016
What is a credit card authorization?

An authorization is a 5-6 digit code that used between merchants and banks to validate, hold, and collect payment on a specified amount. . Upon submitting an order we will collect

Date Updated: 06 May 2016
What items are Non-Returnable?

Due to certain legal and health restrictions, computer software (copyright legislation mandates no returns on opened software), software downloads, books, videos, CDs, harmonicas,

Date Updated: 06 May 2016
Does GuitarCenter.com offer a layaway plan?

At this time, layaway is not available for online purchases or purchases made by calling us at 1-866-498-7882. If you are interested in a layaway at one of our stores, please conta

Date Updated: 06 May 2016
Are the instruments you sell new?

The majority of products we sell are new from the manufacturer. However, we do also offer open box gear. Any items that are not new from the manufacturer will be clearly specified

Date Updated: 06 May 2016
This is my first order using my credit card, is there anything I can do to help avoid delays?

You can expedite your order by calling the credit card company to add your "Ship To" address (if different from your regular billing address) to their records. Make sure that all i

Date Updated: 06 May 2016

You are changing the Ship-To country.

Our product catalog varies by country due to manufacturer restrictions. If you change the Ship-To country, some or all of the items in your cart may not ship to the new destination.

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