Refund Policy: You may receive a refund for lessons and registration fees purchased online under the following conditions
Please call the store at the number indicated in your order confirmation email to request a refund for lessons purchased online. Note that lessons purchased online expired if store registration is not completed within 90 days of purchase.
Lesson Services. This Student Registration Agreement sets forth the terms and conditions of your purchase of instructional services from Guitar Center Stores, Inc. ("GC Lessons").
Registration Fee/Deposit. There is a $30 non-refundable enrollment fee with this purchase.
Individual Lessons. The recurring tuition fee provides students with 4, individual weekly lessons per month. There is an additional charge for the 5th weekly lesson where applicable.
Tuition. Monthly tuition is due in full on the 20th of each month, in advance, for the following month's lessons. Lessons are billed monthly. Tuition does not include curriculum and materials costs. GC Lessons reserves the right to sell lessons at different rates and terms than yours. We may increase fees upon 30 days' written notice.
Tuition fees may be refunded in full prior to the delivery of any instructional services, with written notice received within 24 hours of your initial registration (which may be provided at the designated email address).
EZPay Authorization. I hereby authorize GC Lessons to effect payment for approved monthly fees and charges for the duration of monthly lessons through credit card automatic billing. This authorization is to remain in full effect until GC Lessons has received written notification of cancellation (which may be provided by email (at the designated email address).
Cancellation/Reschedule Policy. To cancel or reschedule a lesson at no cost, you must provide at least 24 hours prior written notice. We will reschedule you lesson subject to instructor availability. If you do not show up for a lesson or if you do not provide adequate notice, you will be charged for the missed lesson. Bona fide emergencies are handled on a case-by-case basis.
GC Lessons may, at its option, cancel your enrollment if you do not make timely payments, you fail to show up without notice for two (2) consecutive lessons, or your conduct is rude, improper, or harmful. Termination is effective on the date of notice. In this case, all fees paid are non-refundable and any unpaid fees are immediately due. Additionally, all unused lessons purchased with a registered account, will expire ninety (90) days after purchase. If you purchase lessons online prior to registration, these lessons will expire if you do not complete registration for ninety (90), and with timely registration, expire if unused ninety (90) days after registration.
Policies for Minors. Communications between GC Lessons staff and with minor students should be between the adult parent/guardian of any minor student and GC Lessons staff through GC Lessons operated phone and email addresses GC Lessons. An adult parent or guardian must accompany any student under 12 years of age upon arrival and departure from every lesson.
Our product catalog varies by country due to manufacturer restrictions. If you change the Ship-To country, some or all of the items in your cart may not ship to the new destination.