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Don’t let breaks steal the show
With Pro Coverage, you can keep playing when something happens to your new or used gear. Protect it today.
Pro Coverage hits all the right notes
Limitations and exclusions apply. View Terms and Conditions for complete details.
Protecting your gear is easy
Bought your gear but forgot to protect it? Call 866-498-7882 to sign up within 30 days of your purchase. Receipt required.
Features that put you center stage
Your gear can stay in tune with professional white glove service and expert in-store guitar repairs.
Accidental damage from handling (drops, cracks, spills) and power surge coverage starts Day 1.
You’ll pay $0 service fees and zero out-of-pocket costs whenever you have a covered breakdown.
For eligible failures, we'll fix or replace your gear with a Guitar Center gift card. Just save your receipt.
Your used gear is eligible for up to three years of Pro Coverage protection. So go ahead—go on tour!
Start a claim anytime
You can easily start a claim online or by phone at 866-498-7882 if something happens to your gear.
Start a claim
Still unsure? Learn more before you sign up.
Pro Coverage covers much more than the original manufacturer's warranty and provides coverage for mechanical and electrical failures caused by:
- Unintentional or accidental damage from handling as a result of normal use (such as spills, drops, or cracks).
- Normal wear and tear
- Power surges
Other plan features include:
- Shipping fees covered if required for repair or replacement
- Plans are transferrable by the original purchaser for the balance of the original term of the plan.
- Plans may be renewed at our discretion upon request by the customer.
See Terms and Conditions for specific plan details.
New Products - The term begins upon your date of purchase but does not replace the manufacturer's warranty. The manufacturer's warranty typically covers malfunctions due to defects in materials and/or workmanship. Coverage for power surge and accidental damage from handling begins on the date you purchase this plan. All other coverage begins upon the expiration of the manufacturer's warranty.
Used Products - The term begins upon your date of purchase. Coverage for power surge and accidental damage from handling begins on the date you purchase this plan. All other coverage begins upon the expiration of the store return policy.
No. You can register at the time you make a claim with a proper receipt. However, you can certainly pre-register any time after purchase. Most customers find it easy to save their receipt after purchase by texting an image of it to *20333 (data rates may apply).
- For gear less than $200: We’ll replace it with a gift card*
- For gear over $200+: We’ll fix it or replace it with a gift card if we can’t*
- For new gear $200-$399: Choose repair or a gift card for a replacement*
- For used gear over $200+ & new gear $400+: We’ll fix it or replace it with a gift card if we can’t*
*in most cases
No. The Pro Coverage plan will take care of covered breakdowns but it does not cover lost or stolen products.
You can add Pro Coverage up to 30 days after the purchase of the eligible product. Please visit a Guitar Center store to purchase the plan. Breakdowns that occur before a plan is purchased are not covered.
File a claim 24/7 at asurion.com/procoverage or call 866-257-6551
Thank you for protecting your gift! Have the recipient keep a copy of the receipt when pre-registering or making a claim. If you have pre-registered the product after purchase, you can call 1-866-257-6551 to have it transferred into the name of the recipient