Frequently Asked Questions
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Guitar Center's PRO COVERAGE is an added value program that's unlike any other program you've seen. Built from the ground up by musicians for musicians, to eliminate all the hassle
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If your order appears to have been damaged in shipping, you should contact us at 866-498-7882. Please hold on to the damaged merchandise, the box, and all the packing material. The
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We are required to collect sales tax on all orders, except those shipped to the following states: Alaska, Oregon, Montana, New Hampshire and Delaware. If you are purchasing on beha
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7 days a week, 7 a.m. – 4 p.m. PST Connect With Us: Facebook Twitter YouTube Instagram
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GuitarCenter.com uses the Web PO and Order Confirmation numbers to identify orders in our system. As your order is shipped, a tracking number is assigned by the carrier. If we have
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It may take up to 72 hours for your bank to process and post a credit once it has been issued. The processing time is controlled entirely by the bank. If the credit does not appear
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45 DAY LOWEST PRICE GUARANTEE Our goal is your total satisfaction. You're guaranteed the lowest price from Guitar Center. Period. If at any time within 45 days of your purchase fro
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Free shipping on thousands of items! Most orders shipped via standard shipping will arrive is just 5 business days. No delivery on weekends. (For Saturday delivery, see overnight a
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45 DAY SATISFACTION GUARANTEE Our goal is your total satisfaction. If you’re not satisfied, neither are we. If for any reason you’re not completely satisfied with your purchase, si
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Please call us at 1-866-498-7882 to verify that we have your correct email address on file. Have your Web PO or order confirmation number ready. Our Customer Service representative
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