Accidental damage, normalNormal wear and power surges are no longer an issue with these comprehensive and affordable plans. We even pay to ship your gear for repairs. More details.
Covers much more than the original manufacturer's warranty:
Damage due to unexpected and unintentional spills, drops and impacts
Damage due to normal wear and tear
Damage caused by lightning/power surge
Damage due to dust, internal heat, humidity, heavy usage
No Lemon Policy on merchandise over $200- if it fails for the same reason 3 times, it is replaced on the 4th breakdown
Complete refund in the event of failure or substandard performance on merchandise under $200 (Gift Certificate sent for the full price plus applicable sales tax paid)
Manufacturer's Specs Coverage -- The product does not need to fail to be covered. If the product does not perform as it did the first day you bought it, we will repair or replace it so that it does
Free shipping to and from repair facility
Plans are transferable in the event merchandise is sold
Limit of Liability: The least of the cost of (1) authorized repairs, (2) replacement with a product of similar features, (3) reimbursement for authorized repairs or replacement or (4) the price that you paid for the product.
*Limitations and exclusions apply. See terms and conditions for program details
The K Custom Hybrid series is another innovative and musical line developed in conjunction with Akira Jimbo, a leading drum stylist. The Hybrids combine the unlathed, brilliant finish of the K Custom Ride on the inner half with the traditionally finished K Zildjian lathing on the outer half of the cymbal. This results in the possibility of two different sound dynamics depending where the cymbal is played. Additionally, the unlathed section helps to control the wash and sustain, rendering them ideal for recording and live situations.
The 20" Ride combines the defined stick attack and strong bell sound of the K Custom Ride with the crash-ability and increased spread of a thinner, lathed cymbal. It provides a unique musical statement that will challenge and inspire your artistic expressions.
Akira said, "Maximum versatility is the main idea with the Hybrid series. I worked with Zildjian to design a line of cymbals where brilliance and darkness co-exist. I think the sound we came up with sets the new standard for the 21st Century."
As of October 1, 2009, all Zildjian Cymbals are guaranteed against manufacturer's defects for two (2) years from the date of original purchase.
For warranty claims outside the U.S., contact your local Zildjian distributor. Click here for the international distributor locator.
Warranty Process
Cymbals that show factory defects within two years of their original purchase are eligible for examination at our factory. Zildjian experts will evaluate the damage and issue a replacement cymbal, unless it appears the damage is related to improper use or care.
If you believe your cymbal has a factory defect:
1. Contact Zildjian to obtain a Return Authorization number (RA#), via telephone: 781-871-2200.
2. Indicate the location of the damage on the cymbal with a piece of tape.
3. Make a photocopy of your original numbered and dated sales receipt.
4. Carefully package your cymbal. Include your RA# and the photocopy of your sales receipt in the box.
5. Ship the package to:
Avedis Zildjian Company
RA#
22 Longwater Drive
Norwell, MA 02061
A Cymbal will not be replaced if:
1. It has been misplayed, dropped, played with excessive force or treated abusively.
2. The center hole is worn due to improper stand set-up or abusive play.
3. The cymbal was bought second-hand or used in a lease program.
4. The cymbal has previously been replaced by Zildjian.
5. More than two years have passed since the cymbal was purchased.
Warranty Notes:
• Cost of shipping a damaged cymbal to Zildjian is the customers responsibility.
• Factory evaluations take approximately 4 - 6 weeks.
• Cymbals that do not meet the warranty guidelines will be returned to customer.
• Cost of shipping a replacement or damaged cymbal back to the customer will be covered by Zildjian.
Get your gear covered!
Now you can get added warranty protection for your new gear. Pro Coverage steps
in where the manufacturer's "normal wear and tear" ends. Our PRO COVERAGE program
offers you UPGRADED COVERAGE if your product ever fails!
Pro Coverage includes:
Accidental damage protection (new gear only)
Expedited Repair
Free Shipping (for returns or repairs)
100% Coverage for Commercial Use
Extended Return Period
Extended Price Protection
No Lemon Guarantee
Free Transfer of Coverage to a new owner
Repair Costs Covered for up to 3 years from date of purchase
Repairs Can Be Authorized Toll-Free by Phone or the via the web
I'm extremely pleased with my K Custom Hybrid Ride. It has a great dynamic range, as well as a fantastic tonal range that makes it very interesting to play. It's very crashable, and the bell is beautiful and powerful. I play Rock/Pop music, and this ride gives me the versatility I need to play heavier or lighter tunes. Plus, with that unique, half-lathed look, it makes my setup stand out, and wows my friends!
recently bought this cymbal gentley used. I was just looking for something cheap to use as a secondary ride and the local GC had one for half price so I picked it up. It very quickly became my primary ride. the huge variety of tones shouldn't be underestimated. I play anything from jazz to metal and this cymbal can produce a different sound at every inch of its radius making it suitable for almost anything.
I bought the 21'' version of this cymbal, and it is quite possibly the best cymbal I have ever heard/played. You can pretty much do anything with this cymbal as it serves multiple purposes and creates beautiful tones. It is simple to see the craftsmanship put into this cymbal.
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