Returns for gifts purchased from now until 12/17/15 extended through 1/31/16. Extension does not apply to items not returnable and 3 and 14 day return items under standard return policy.
If you’re not satisfied, neither are we. If for any reason you’re not completely satisfied with your purchase, simply return it in its original condition within 45 days of purchase (see exceptions below) and we’ll give you a full refund. It’s that simple. Returned items must be in original, brand-new condition, showing no signs of wear or use such as belt-buckle or pick scratches, scuffs, dings or scrapes on the instrument or collateral materials. Items must also include all original packaging, manuals, warrantees and accessories or your return may be subject to a return handling charge. Click Here to see detailed return handing charges. Your refund will be promptly processed upon completing evaluation of your returned item. Refunds are made for product value only, excluding shipping and handling charges. If you received Free Shipping on your order, the value of the uncharged shipping cost will be deducted from your refund. To avoid return shipping fees, return your online purchase at your nearest Guitar Center retail location.
To find your nearest store, visit us at http://stores.guitarcenter.com/
Our return policy is in place to ensure our customers never get stuck with a wrong piece of gear. Those who violate the spirit of our return policy by having excessive returns may be subject to limitations or suspension of return privileges.
Refer to your packing list for international return instructions. If you have questions or need assistance, please call our customer service representatives at 1-866-498-7882.
Contact our experts at 1-866-498-7882 to obtain a return authorization. Online orders not being returned to a retail location will be shipped to:
Refunds for cash purchases over $50.00 will be made by check.
Our product catalog varies by country due to manufacturer restrictions. If you change the Ship-To country, some or all of the items in your cart may not ship to the new destination.