Accidental damage, normalNormal wear and power surges are no longer an issue with these comprehensive and affordable plans. We even pay to ship your gear for repairs. More details.
Covers much more than the original manufacturer's warranty:
Damage due to unexpected and unintentional spills, drops and impacts
Damage due to normal wear and tear
Damage caused by lightning/power surge
Damage due to dust, internal heat, humidity, heavy usage
No Lemon Policy on merchandise over $200- if it fails for the same reason 3 times, it is replaced on the 4th breakdown
Complete refund in the event of failure or substandard performance on merchandise under $200 (Gift Certificate sent for the full price plus applicable sales tax paid)
Manufacturer's Specs Coverage -- The product does not need to fail to be covered. If the product does not perform as it did the first day you bought it, we will repair or replace it so that it does
Free shipping to and from repair facility
Plans are transferable in the event merchandise is sold
Limit of Liability: The least of the cost of (1) authorized repairs, (2) replacement with a product of similar features, (3) reimbursement for authorized repairs or replacement or (4) the price that you paid for the product.
*Limitations and exclusions apply. See terms and conditions for program details
The Custom Series snare wires from Puresound have 20 medium-gauge wires that are evenly spaced standard coils. They are Pro quality snare wires that have been specially designed and handcrafted to enhance the tone, articulation, sensitivity and projection of a full range of custom and production-line snare drums.
Puresound Custom Series 20 Strand Snare Wire
Features:
20-strand Medium-gauge Evenly spaced Professional quality premium-grade steel-alloy wires
Warranty Statement - Pure Sound Percussion snare wires are guaranteed against manufacture's defects for six months the date of original purchase. There is no unconditional guarantee against breakage since snare wires are constantly vibrating against the snare head, therefore it is impossible to accurately predict their live expectancy. In order to get the maximum usage out your Pure Sound snare wires, please refer to the information on proper mounting techniques.
SIX MONTH GUIDE LINE
Snare which have broke within six months from the date of original purchase may be returned for examination and possible replacement under warranty. If our examination deems that the snare wire is defective, a replacement will be issued at no charge, providing that the snare wire shows no sign of mistreatment or improper use. Our experts here at the factory try to be more than fair in making evaluations. The examination process takes approximately two weeks from the receipt of snare wires. Replacement snare wires will be shipped as soon as they become available from our inventory.
RETURNED SNARE WIRES TO SENDER
All snare wires which do not meet the warranty guideline will be returned directly to the sender. Snare wires that have been abused, i.e.: not mounted evenly, dropped, uneven mounting hole wear, excessive force used, kinked, etc., and snare wires that are over six months old, will be returned. Snare wires that have been previously replaced, used in lease program, or purchased second-hand, are excluded from this warranty statement. All returns must be accompanied by: 1) A Return Authorization (RA) Number issued by contacting the Pure Sound Percussion Company, and 2) A photocopy of the original numbered and dated sale on store letter head, in order to be considered for replacement. All shipping charges are the responsibility of the sender. Before the return of any Pure Sound product, please contact:
PURE SOUND PERCUSSION
Customer Service Department P.O. Box 5660, Sherman Oaks, CA 91413
Telephone (818) 392-7680
E-mail: warranty@puresoundpercussion.com
Get your gear covered!
Now you can get added warranty protection for your new gear. Pro Coverage steps
in where the manufacturer's "normal wear and tear" ends. Our PRO COVERAGE program
offers you UPGRADED COVERAGE if your product ever fails!
Pro Coverage includes:
Accidental damage protection (new gear only)
Expedited Repair
Free Shipping (for returns or repairs)
100% Coverage for Commercial Use
Extended Return Period
Extended Price Protection
No Lemon Guarantee
Free Transfer of Coverage to a new owner
Repair Costs Covered for up to 3 years from date of purchase
Repairs Can Be Authorized Toll-Free by Phone or the via the web
I own a 1977 Tama Royalstar 4 1/2" X 14" steel snare drum that is my main snare to my drum kit. I had changed the heads, both batter and snare sides through the years of playing and only changed the snare wires three times. When I finally decided to change the snare wires again, I gave my trusty snare drum an overhaul by changing the throw-off to a Gibraltar Ron Dunnett throw-off and added the Puresound Custom Series 20. WELL! Ya know what?!!! This old snare drum sounds like a new snare drum and the sensitivity of the snare wires are amazing!!! Just remember, if you decide to buy these snare wires, do not over tighten, I repeat, DO NOT OVER TIGHTEN the snare wires from the throw-off! If you do, you will not only lose the sensitivity of the snare wires, you will also break the wires off from the end plates! Many of those who don't know what they're doing, (I don't call "many of those" in the same category as "drummers" because THEY'RE NOT) usually do things like this without seeking advice from a pro and/or drum tech.
My snare is no longer rattle, hooray, and it sounds great. Worth that extra bugs.
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