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Accessibility Statement

This Accessibility Statement applies to: GC Mobile App


Accessibility Logos

We Value Digital Inclusion

In our effort to provide a fully accessible and optimized user experience for all app visitors, Guitar Center continues to take careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this app or the specific abilities of those individuals seeking access to this app.

The Guitar Center app is in the process of being tested by AudioEye®, a third-party digital accessibility solutions provider. As issues of accessibility are identified, results of manual testing are audited by AudioEye and reported to key accessibility stakeholders. As solutions are discovered to improve the user experience, fixes are implemented by Guitar Center accessibility stakeholders to improve the app user experience.

By leveraging subject matter expertise and evaluating accessibility compliance, Guitar Center is actively collaborating with internal stakeholders in an ongoing effort to continually improve conformance with the informative guidance provided by Web Content Accessibility Guidelines (WCAG) 2.1 Level AA Success Criteria and Other W3C/WAI Guidelines.


AudioEye Accessibility Certification

AudioEye Certification - AudioEye Trusted

The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye app certification process involves manual testing and remediation validation with the goal of conforming with the informative guidance supplied through Web Content Accessibility Guidelines (WCAG) 2.1 Level AA Success Criteria and Other W3C/WAI Guidelines.

AudioEye certifies that the Guitar Center app is being tested and remediated with the intent of maximizing conformance with WCAG 2.1 Level AA and Other W3C/WAI Guidelines.

AudioEye and Guitar Center continue to collaborate in an ongoing effort to maintain and continually improve conformance that ensures an accessible user experience for all users.


Last updated December 23, 2019


Improving the User Experience for Users of Assistive Technologies


Web Accessibility Guidelines

Guitar Center has leveraged the Web Content Accessibility Guidelines (WCAG) 2.1 as reference to ensure the content and information made available from this app is more accessible for individuals with disabilities and user friendly for everyone.

These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Guitar Center has elected to conform to Level AA of these guidelines.

Related Links:

Web Accessibility Initiative (WAI)

Design guidelines for electronic and information technology


Feedback

If you encounter issues with any view or function within our app that presents a challenge for individuals with disabilities, please submit your feedback.


Third-Party Tools

Throughout this app, we make use of different third-party tool such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Guitar Center products and services. These solutions, which are not controlled by Guitar Center, may present challenges for individuals with disabilities that we are not able to control or remedy.

As made publicly available, here are the Accessibility Policies provided from these third-party providers:

Facebook Accessibility Policy

YouTube Accessibility Policy

You are changing the Ship-To country.

Our product catalog varies by country due to manufacturer restrictions. If you change the Ship-To country, some or all of the items in your cart may not ship to the new destination.