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Open Box Williams Symphony Grand Digital Piano with Bench

Item #: 
1439334363243857409
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Product Description:

Williams redefines affordable elegance with the best-in-class Symphony Grand digital piano. This micro-grand style, 88-key, graded hammer-action instrument offers realistic sound and feel, complemented by a luxurious ebony gloss finish. The newly designed keybed provides an authentic response and playability.The Williams Custom Sound Library the Sy...  Click To Read More About This Product

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Gear returned in mint condition. If you're looking for a virtually new instrument in possibly less-than-perfect packaging, this is a great value.
  • Includes 45-Day, No-Hassle Returns
  • Includes full manufacturer's warranty
Gear returned in great condition, with only minor signs of use, such as slight scuffs or pick marks. It looks and plays like new and may be considered an equivalent to display units found in retail stores.
  • Includes 45-Day, No-Hassle Returns
  • Includes full manufacturer's warranty
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$967.99
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Overview

Williams redefines affordable elegance with the best-in-class Symphony Grand digital piano. This micro-grand style, 88-key, graded hammer-action instrument offers realistic sound and feel, complemented by a luxurious ebony gloss finish. The newly designed keybed provides an authentic response and playability.

The Williams Custom Sound Library the Symphony Grand uses is designed around a wide collection of high-resolution instruments taken from a famed Italian grand piano, as well as vintage electric pianos and organs. There are a total of 174 voices, including 128 General MIDI sounds and 46 from Williams’ high-definition Custom Sound Library. The Symphony Grand also offers realistic piano effects, such as adjustable pedal noise, key noise and a sustain layer that reproduces sympathetic resonance; plus, the Mod/FX feature gives you authentic rotary effects on organs and vibrato on electric pianos. There are 120 Styles in various genres for realtime playback, along with intros, fills, variations and endings for interactive performance.

For education, the Song Tutor teaches the player various types of classical, rock, and blues songs. And for even more in-depth lessons, Williams has partnered with McCarthy Music for cloud-based piano education with a large online music library for every skill level.

Not only does the Symphony Grand support standard USB MIDI and Audio, but it also includes Bluetooth bi-directional MIDI connectivity computers and tablets — no need for costly cables and adapters. Just pair it with your MIDI supported device and you’re ready to go. Also includes a USB Host port that plays MIDI files from a USB thumb-drive. Additional features include split/layer, transpose, two-track recorder, metronome, headphone and stereo out jacks.

Includes a stylish matching piano bench.

Features

  • Micro-grand piano style with legant ebony gloss finish
  • 88 graded, hammer-action weighted keys
  • 174 sounds including 46 from the Williams Custom Sound Library
  • Intuitive control panel with blue LCD display
  • 120 Style Arranger songs for realtime performance
  • 6-Speaker stereo sound system
Specifications
Keyboard
  • Number of keys: 88 Key
  • Action: Graded hammer action
  • Key size: Full
  • Aftertouch / Velocity: Velocity Sensitive
  • Key Type: Piano-style
Sounds
  • Number of voices: 174
  • Polyphony (max): 128
  • Layers: Yes
  • Split: Yes
Connectivity
  • AUX input: Yes
  • MIDI connectivity: I/O
  • Line output: Yes
  • Line input: Yes
  • USB Connectivity: Yes
  • Headphone jacks: 2
  • Pedal inputs: 3
  • Storage type: USB, SD
  • Expandability available: No
Onboard Features
  • Accompaniment styles: 120
  • Preset songs: N/A
  • Display: LCD
  • Effects: Yes
  • Built-in speakers: 6-spkr system
  • Pitch bend/Modulation: No
Other
  • Width: 58.6 in.
  • Height: 32.7
  • Depth: 23.7
  • Weight: 190 lb.
  • Power adapter: Included
  • Batteries: Not applicable
  • Stand or bench included: Both
Pro Coverage

Guitar Center's Pro Coverage
Pro Coverage gives you added warranty protection for your gear. Stepping in where the manufacturer's "normal wear and tear" coverage ends, our Pro Coverage program offers you upgraded coverage if your product ever fails Click To Read More About This Product.

Pro Coverage includes
  • Accidental damage protection
  • Expedited repair or replacement
  • Free shipping (for returns or repairs)
  • 100% coverage for commercial use
  • Extended price protection
  • No lemon guarantee
  • Free transfer of coverage to a new owner
  • Repair costs covered for up to five years from date of purchase
  • Repair authorization-toll-free by phone or via the web
Customer Reviews
Questions & Answers View All
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Review Snapshot

by PowerReviews
WilliamsSymphony Grand Digital Piano with Bench
 
3.6

(based on 22 reviews)

Ratings Distribution

  • 5 Stars

     

    (10)

  • 4 Stars

     

    (5)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (6)

72%

of respondents would recommend this to a friend.

Pros

  • Easy to use (13)
  • Good audio (11)
  • Pre-programmed music (9)
  • Responsive / good action (8)
  • Touch sensitive keys (6)

Cons

No Cons

Best Uses

  • Learning (13)
  • Accompaniment (6)
  • Electronic music (4)
    • Reviewer Profile:
    • Experienced (9), Novice (7)

Most Liked Positive Review

 

First Piano went up in smoke really. Puff of smoke came out

Used it once in our church service then during a practice session it went up in smoke literally. Brought back to store and ordered a second one. Hope this lasts longer. The Pro...Read complete review

Used it once in our church service then during a practice session it went up in smoke literally. Brought back to store and ordered a second one. Hope this lasts longer. The Pro Service on this brand does not get you a repair. It allows you to take back to store and get a refund during the pro service contract period. It really does sound amazing. Good to excellent sound. Unit looks very rich.

VS

Most Liked Negative Review

 

Third Time Not A Charm

This is the third Williams Symphony Grand piano we attempted to buy. The first one had a key that was sticking. We returned it and got a new one. When we arrived home...Read complete review

This is the third Williams Symphony Grand piano we attempted to buy. The first one had a key that was sticking. We returned it and got a new one. When we arrived home and opened the box we discovered that a bracket was broken off the wooden rim, and that the rim was damaged as a result. We returned that piano too, and the Guitar Center staff feeling bad about our experience scheduled to have a new one delivered to our home address, without charging extra for home delivery. More quality problems with this one. The piano keys are not evenly spaced; there are a couple of large gaps between certain keys (see picture). We would be willing to ignore this cosmetic defect, but then we discovered that the sound is not very well balanced, and one of the keys (E; watch the attached video) sounds louder than the adjacent ones during play. Furthermore, the speakers buzz when playing low notes (the low A and the low D; watch the second video). So this third piano is also going back to the store, and we are not getting another Williams. We are so disappointed with the poor quality of this brand. We so much wanted to have this piano, because of its nice appearance and nice interface, even though there were other pianos that had better performance (at least on paper), such as the Casio Previa, and were also cheaper. Too bad it didn't work out.

Reviewed by 22 customers

Displaying reviews 1-20

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(10 of 12 customers found this review helpful)

 
1.0

Third Time Not A Charm

By George

from San Jose, CA

About Me Novice

Verified Buyer

Pros

  • Nice look

Cons

  • Poor Quality

Best Uses

  • Learning
  • MIDI

Comments about Williams Symphony Grand Digital Piano with Bench:

This is the third Williams Symphony Grand piano we attempted to buy. The first one had a key that was sticking. We returned it and got a new one. When we arrived home and opened the box we discovered that a bracket was broken off the wooden rim, and that the rim was damaged as a result. We returned that piano too, and the Guitar Center staff feeling bad about our experience scheduled to have a new one delivered to our home address, without charging extra for home delivery. More quality problems with this one. The piano keys are not evenly spaced; there are a couple of large gaps between certain keys (see picture). We would be willing to ignore this cosmetic defect, but then we discovered that the sound is not very well balanced, and one of the keys (E; watch the attached video) sounds louder than the adjacent ones during play. Furthermore, the speakers buzz when playing low notes (the low A and the low D; watch the second video). So this third piano is also going back to the store, and we are not getting another Williams. We are so disappointed with the poor quality of this brand. We so much wanted to have this piano, because of its nice appearance and nice interface, even though there were other pianos that had better performance (at least on paper), such as the Casio Previa, and were also cheaper. Too bad it didn't work out.

(7 of 8 customers found this review helpful)

 
5.0

Very pleased

By Grampa

from NC

Verified Buyer

Pros

  • Easy to Use
  • Realistic Sound
  • Responsive / Good Action
  • Touch Sensitive Keys

Cons

    Best Uses

    • Electronic Music
    • Learning

    Comments about Williams Symphony Grand Digital Piano with Bench:

    Product being used by my granddaughter to learn.

    (5 of 9 customers found this review helpful)

     
    1.0

    Looks great, no sound.

    By Nix

    from Atx

    Comments about Williams Symphony Grand Digital Piano with Bench:

    Purchased this piano and my daughter was excited when we received it. I put it together and turned it on...no sound. I called my local store and was informed sometimes this happen with this brand. Very disappointing, I had no piano for my daughter and I had to take it apart to send it back!

    (5 of 8 customers found this review helpful)

     
    1.0

    Junk! Plain and simple

    By Angrydad

    from Prosper,TX

    About Me Novice

    Pros

      Cons

      • Worked for two hours then *poof*

      Best Uses

        Comments about Williams Symphony Grand Digital Piano with Bench:

        Save yourself the frustration and do not buy this junk. Should not even be sold. Now I have to take apart, box back up, and replace with a good Yamaha after my daughter used for 2hrs in 24hrs.
        Screen and half the keys stopped working day after brought home.

        (3 of 8 customers found this review helpful)

         
        1.0

        Good looks

        By Mr disscusing Williams piano

        from LA Ca

        Pros

        • Pre-programmed music

        Cons

        • Difficult to Use
        • Limited Sound Selection
        • Poor Action

        Best Uses

        • Accompaniment

        Comments about Williams Symphony Grand Digital Piano with Bench:

        Piece of junk

        (3 of 4 customers found this review helpful)

         
        4.0

        Great beginner piano

        By JMO

        from Las Vegas, NV

        About Me Experienced

        Verified Buyer

        Pros

        • Easy to Use
        • Realistic Sound

        Cons

          Best Uses

          • Accompaniment
          • Concerts
          • Electronic Music
          • Learning

          Comments about Williams Symphony Grand Digital Piano with Bench:

          Great piano! Excellent for beginner and experienced musicians. Keys sometimes will not respond when playing 16th or 32nd notes. Otherwise, excellent piano!

          (3 of 4 customers found this review helpful)

           
          5.0

          First Piano went up in smoke really. Puff of smoke came out

          By Jerry K.

          from Northville Michigan

          About Me Experienced

          Verified Buyer

          Pros

          • Easy to Use
          • Pre-programmed music
          • Realistic Sound
          • Responsive / Good Action
          • We bought this for our church and used it once

          Cons

            Best Uses

              Comments about Williams Symphony Grand Digital Piano with Bench:

              Used it once in our church service then during a practice session it went up in smoke literally. Brought back to store and ordered a second one. Hope this lasts longer. The Pro Service on this brand does not get you a repair. It allows you to take back to store and get a refund during the pro service contract period. It really does sound amazing. Good to excellent sound. Unit looks very rich.

              (2 of 3 customers found this review helpful)

               
              5.0

              Love it

              By ..

              from .

              About Me Experienced

              Verified Buyer

              Pros

              • Easy to Use
              • Responsive / Good Action

              Cons

                Best Uses

                • Accompaniment
                • Concerts
                • Learning
                • School Bands

                Comments about Williams Symphony Grand Digital Piano with Bench:

                .

                (1 of 1 customers found this review helpful)

                 
                5.0

                Great Piano

                By mouss

                from Seattle WA

                About Me Novice

                Verified Buyer

                Pros

                • Easy to Use
                • Pre-programmed music
                • Realistic Sound
                • Responsive / Good Action

                Cons

                  Best Uses

                  • Learning

                  Comments about Williams Symphony Grand Digital Piano with Bench:

                  We love this Piano. My daughter who is learning finds really convenient and has the features we were looking for. The delivery and time to deliver were great too. Thank you for the great job.

                  (1 of 1 customers found this review helpful)

                   
                  4.0

                  An excellent music experience.

                  By Canton Wesleyan Church

                  from Canton, NC

                  About Me Experienced

                  Verified Buyer

                  Pros

                  • Easy to Use
                  • Portable
                  • Pre-programmed music
                  • Realistic Sound

                  Cons

                    Best Uses

                      Comments about Williams Symphony Grand Digital Piano with Bench:

                      Recently, we purchased the very affordable Williams Symphony Grand Digital Piano for our church. Not only was it a very elegant addition to our sanctuary, but the tone quality is very rich and beautiful, providing an excellent musical experience for our congregation. We are delighted with all the voices and options this instrument provides. The key touch sensitivity could be improved upon, but is still quite manageable. Overall, the Williams Symphony Grand Digital Piano serves our purposes exceptionally well and has found a home with us for many years to come.

                       
                      1.0

                      I still havent recieved my Piano!

                      By SUPER SLOW SHIPPING

                      from NYC

                      About Me Experienced

                      Verified Buyer

                      Comments about Williams Symphony Grand Digital Piano with Bench:

                      No idea it hasnt come yet.

                       
                      5.0

                      I would buy this product again

                      By Granny Nancy

                      from Panora, Iowa

                      About Me Experienced

                      Verified Buyer

                      Pros

                      • Easy to Use
                      • Love the speakers...beautiful in my living room!
                      • Pre-programmed music
                      • Realistic Sound
                      • Touch Sensitive Keys

                      Cons

                        Best Uses

                        • Learning
                        • Teaching

                        Comments about Williams Symphony Grand Digital Piano with Bench:

                        I purchased this Williams Symphony Grand from Guitar Center in Urbandale, Iowa. The manager Mike gave EXCELLENT customer service. He was willing to drive 50 miles to my home on his "day off" to put the piano together. Once it arrived, the instructions were so clear that my husband and son put it together. It was very simple...great instructions. I am not only happy with playing it, but it is absolutely beautiful in our living room! Could not be happier with this purchase!!!...and price!!!

                        (0 of 1 customers found this review helpful)

                         
                        5.0

                        Pretty basic amp, good at what it does

                        By Egdo

                        from New Jersey

                        About Me Novice

                        Pros

                        • Easy to Use

                        Cons

                        • Limited Sound Selection

                        Best Uses

                        • Learning

                        Comments about Williams Symphony Grand Digital Piano with Bench:

                        I bought this as my first amp and so far im pretty happy with it. its pretty basic; its easy to use and doesnt require knowing much to get it to work.

                         
                        1.0

                        Not worth the cheap price

                        By Jm

                        from Phoenix

                        About Me Novice

                        Pros

                        • Pre-programmed music
                        • Realistic Sound

                        Cons

                        • Not reliable

                        Best Uses

                          Comments about Williams Symphony Grand Digital Piano with Bench:

                          Well let me first start out by saying the cabinet and sound is wonderful. The keys are ok. I had this piano for exactly one month and suddenly it had some major electriconic issues. I called Guitar Center and the person I talked to said the cabinet and sound was good but Williams installed the cheapest electronic components. He offered to replace it with another in which he highly suggested getting the extended warranty or exchange it for a different unit. I opted to bring the piano back to the store and exchange it for a Yamaha. I can't believe in this day and age when electronics are so easy and cheap to make that Williams can't make it reliable. Took a little over an hour for the kids at Guitar Center to figure out how to exchange it so I wasn't too thrilled about that either. All the other negative reviews are spot on and wish I hadn't wasted my time with this one. Really glad I didn't order online and had it shipped.

                           
                          3.0

                          Ok for beginners bad shipping manageability

                          By Dennise

                          from Austin Tx.

                          About Me Experienced

                          Verified Buyer

                          Pros

                            Cons

                              Best Uses

                              • Learning

                              Comments about Williams Symphony Grand Digital Piano with Bench:

                              Overall piano is ok... but for what it costs, guitar center should install it. Very poor shipping manageability, must have someone to help you to put it together!!!

                              (0 of 1 customers found this review helpful)

                               
                              4.0

                              Great Piano for the whole Family

                              By WiL

                              from Winchester, CA

                              About Me Novice

                              Pros

                              • Easy to Use
                              • Realistic Sound
                              • Responsive / Good Action

                              Cons

                                Best Uses

                                • Accompaniment
                                • Learning

                                Comments about Williams Symphony Grand Digital Piano with Bench:

                                Between me, my wife, and my daughter, we just can't get enough of it. We all take turns practicing on this piano. A few other reviewers mentioned that the sound wasn't loud enough. For me, it's just fine unless you are using this in a church or something. The piano has a preamp out for external speakers just in case you need it louder. The finish of this glossy black cabinet looks so great. It made our hallway entry way look more elegant looking.

                                 
                                4.0

                                good one for the price

                                By Raj

                                from Charloote,NC

                                About Me Experienced

                                Pros

                                • Easy to Use
                                • Pre-programmed music
                                • Realistic Sound
                                • Responsive / Good Action
                                • Touch Sensitive Keys

                                Cons

                                • Heavy

                                Best Uses

                                • Accompaniment
                                • Electronic Music
                                • Learning
                                • MIDI
                                • School Bands

                                Comments about Williams Symphony Grand Digital Piano with Bench:

                                Nice looking, decent sound, responsive, may not be the best performance but for the price it is best in the market.

                                 
                                5.0

                                Beautiful product & sound

                                By Janet

                                from Miami, FL

                                About Me Child

                                Verified Buyer

                                Pros

                                • Easy to Use
                                • Pre-programmed music
                                • Realistic Sound
                                • Responsive / Good Action
                                • Touch Sensitive Keys

                                Cons

                                • Heavy

                                Best Uses

                                • Learning

                                Comments about Williams Symphony Grand Digital Piano with Bench:

                                Great service.

                                 
                                4.0

                                good value and excellent service

                                By GW

                                from Baltimore, MD

                                About Me Novice

                                Verified Buyer

                                Pros

                                • Easy to Use
                                • Pre-programmed music
                                • Touch Sensitive Keys

                                Cons

                                  Best Uses

                                  • Learning

                                  Comments about Williams Symphony Grand Digital Piano with Bench:

                                  We are older folks who purchased this instrument to "re-learn" our long-unused piano skills. Keys and pedals have a nice and natural feel and sounds are pretty good. The headphone jack is particularly nice (parents of novice musicians know what I'm talking about). The instrument is visually appealing as well. My sole criticisms are that the keys require a firmer touch than an acoustic piano which makes delicate passages difficult (although enforces good technique) and the sustain cuts out abruptly once a falling below a certain volume threshold.

                                   
                                  5.0

                                  My new Williams Digital Grand Piano

                                  By JOSEPH

                                  from undisclosed

                                  See all my reviews

                                  Verified Buyer

                                  Comments about Williams Symphony Grand Digital Piano with Bench:

                                  My (second) Piano arrived without any damage! (1st one has a ding on lid) it works perfectly and is absolutely gorgeous to look at!

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