Online Lesson Purchase Refund Policy
Refund Policy: You may receive a refund for lessons and registration fees purchased online under the following conditions:
• Within 90 days of purchase and
• Lessons have not been registered in a store
Please call the store at the number indicated in your order confirmation email to request a refund for lessons purchased online. Note that lessons purchased online expire if store registration is not completed within 90 days of purchase.
Lessons Term & Conditions
Lesson Services. This Student Registration Agreement sets forth the terms and conditions of your purchase of instructional services from Guitar Center Stores, Inc. ("GC Lessons").
Registration Fee/Deposit. There is a $30 non-refundable enrollment fee with this purchase. For monthly lessons students, we also collect an additional non-refundable administration fee of $8 per month. This fee is waived for customers that enroll in our automatic bill system entitled EZ-Pay.
Individual Lessons. The recurring tuition fee provides students with 4, individual, weekly lessons per month. There is an additional charge for the 5th weekly lesson where applicable.
Cancellation/Reschedule Policy. To cancel or reschedule a lesson at no cost, you must provide at least 24 hours prior written notice. We will reschedule your lesson subject to instructor availability. If you do not show up for a lesson or if you do not provide adequate notice, you will be charged for the missed lesson. Bona fide emergencies are handled on a case-by-case basis. GC Lessons may, at its option, cancel your enrollment if you do not make timely payments, you fail to show up without notice for two (2) consecutive lessons, or your conduct is rude, improper, or harmful. Termination is effective on the date of notice. In this case, all fees paid are non-refundable and any unpaid fees are immediately due.
Policies for Minors. Communications between GC Lessons staff and with minor students should only be on site, at the facility, and directly related to instruction. Any other communication should be between the adult parent/guardian of any minor student and GC Lessons staff through GC Lessons operated phones and email addresses GC Lessons. An adult parent or guardian must accompany any student under 12 years of age upon arrival and departure from every lesson.
Our product catalog varies by country due to manufacturer restrictions. If you change the Ship-To country, some or all of the items in your cart may not ship to the new destination.