The Zildjian Gen 16 AE Cymbal System is a paradigm shift in cymbal design. Features include patented, low volume acoustic cymbals, a radically new “pickup” that utilizes a patentpending and dual-heade... Click To Read More About This Product
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The Zildjian Gen 16 AE Cymbal System is a paradigm shift in cymbal design. Features include patented, low volume acoustic cymbals, a radically new “pickup” that utilizes a patentpending and dual-headed mini microphone design. The Digital Cymbal Processor (DCP) sound module allows you to shape tones while enabling audio mixing. Each kit also includes a dampening pin for each cymbal. The pin can be placed in any hole to reduce overtone, shorten decay and lower the fundamental pitch of the cymbal.
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Avedis Zildjian Company Warranty Statement
As of October 1, 2009, all Zildjian Cymbals are guaranteed against manufacturer's defects for two (2) years from the date of original purchase. For warranty claims outside the U.S., contact your local Zildjian distributor. Click here for the international distributor locator. Warranty Process Cymbals that show factory defects within two years of their original purchase are eligible for examination at our factory. Zildjian experts will evaluate the damage and issue a replacement cymbal, unless it appears the damage is related to improper use or care.
If you believe your cymbal has a factory defect: 1. Contact Zildjian to obtain a Return Authorization number (RA#), via telephone: 781-871-2200. 2. Indicate the location of the damage on the cymbal with a piece of tape. 3. Make a photocopy of your original numbered and dated sales receipt. 4. Carefully package your cymbal. Include your RA# and the photocopy of your sales receipt in the box. 5. Ship the package to: Avedis Zildjian Company RA# 22 Longwater Drive Norwell, MA 02061
A Cymbal will not be replaced if: 1. It has been misplayed, dropped, played with excessive force or treated abusively. 2. The center hole is worn due to improper stand set-up or abusive play. 3. The cymbal was bought second-hand or used in a lease program. 4. The cymbal has previously been replaced by Zildjian. 5. More than two years have passed since the cymbal was purchased.
Warranty Notes: • Cost of shipping a damaged cymbal to Zildjian is the customers responsibility. • Factory evaluations take approximately 4 - 6 weeks. • Cymbals that do not meet the warranty guidelines will be returned to customer. • Cost of shipping a replacement or damaged cymbal back to the customer will be covered by Zildjian.