Accidental damage, normalNormal wear and power surges are no longer an issue with these comprehensive and affordable plans. We even pay to ship your gear for repairs. More details.
Covers much more than the original manufacturer's warranty:
Damage due to unexpected and unintentional spills, drops and impacts
Damage due to normal wear and tear
Damage caused by lightning/power surge
Damage due to dust, internal heat, humidity, heavy usage
No Lemon Policy on merchandise over $200- if it fails for the same reason 3 times, it is replaced on the 4th breakdown
Complete refund in the event of failure or substandard performance on merchandise under $200 (Gift Certificate sent for the full price plus applicable sales tax paid)
Manufacturer's Specs Coverage -- The product does not need to fail to be covered. If the product does not perform as it did the first day you bought it, we will repair or replace it so that it does
Free shipping to and from repair facility
Plans are transferable in the event merchandise is sold
Limit of Liability: The least of the cost of (1) authorized repairs, (2) replacement with a product of similar features, (3) reimbursement for authorized repairs or replacement or (4) the price that you paid for the product.
*Limitations and exclusions apply. See terms and conditions for program details
The Zildjian Z3 Rock Crash Cymbal is powerfully explosive, producing forceful, bold crashes in any loud performance environment. Z3 Rock Crash Cymbals have huge power potential yet still remain extremely musical. They have an extra large bell for extra power and projection.
Zildjian's Z3 Cymbal Series achieves a new level of power and clarity with rock cymbals that retain an abundance of sensitivity and response. Using a design that can only be achieved with Zildjian's state-of-the-art manufacturing technology, the exciting Z3 cymbals are among the most musical and powerful rock cymbals ever produced.
The Zildjian Z3 cymbals' unique lathing process creates a more pronounced tonal groove design for great projection and power. A one-of-a-kind computer hammering process creates a special symmetrical hammering pattern.
As of October 1, 2009, all Zildjian Cymbals are guaranteed against manufacturer's defects for two (2) years from the date of original purchase.
For warranty claims outside the U.S., contact your local Zildjian distributor. Click here for the international distributor locator.
Warranty Process
Cymbals that show factory defects within two years of their original purchase are eligible for examination at our factory. Zildjian experts will evaluate the damage and issue a replacement cymbal, unless it appears the damage is related to improper use or care.
If you believe your cymbal has a factory defect:
1. Contact Zildjian to obtain a Return Authorization number (RA#), via telephone: 781-871-2200.
2. Indicate the location of the damage on the cymbal with a piece of tape.
3. Make a photocopy of your original numbered and dated sales receipt.
4. Carefully package your cymbal. Include your RA# and the photocopy of your sales receipt in the box.
5. Ship the package to:
Avedis Zildjian Company
RA#
22 Longwater Drive
Norwell, MA 02061
A Cymbal will not be replaced if:
1. It has been misplayed, dropped, played with excessive force or treated abusively.
2. The center hole is worn due to improper stand set-up or abusive play.
3. The cymbal was bought second-hand or used in a lease program.
4. The cymbal has previously been replaced by Zildjian.
5. More than two years have passed since the cymbal was purchased.
Warranty Notes:
• Cost of shipping a damaged cymbal to Zildjian is the customers responsibility.
• Factory evaluations take approximately 4 - 6 weeks.
• Cymbals that do not meet the warranty guidelines will be returned to customer.
• Cost of shipping a replacement or damaged cymbal back to the customer will be covered by Zildjian.
Get your gear covered!
Now you can get added warranty protection for your new gear. Pro Coverage steps
in where the manufacturer's "normal wear and tear" ends. Our PRO COVERAGE program
offers you UPGRADED COVERAGE if your product ever fails!
Pro Coverage includes:
Accidental damage protection (new gear only)
Expedited Repair
Free Shipping (for returns or repairs)
100% Coverage for Commercial Use
Extended Return Period
Extended Price Protection
No Lemon Guarantee
Free Transfer of Coverage to a new owner
Repair Costs Covered for up to 3 years from date of purchase
Repairs Can Be Authorized Toll-Free by Phone or the via the web
This is a great crash. It is very lould and hold up well. I have used it for many months and no cracks, dents, or keyholing. The bell sounds great as well. I have the 16" and look foward to buying the 17 as well. I got it with the Z3 rock ride and they compliment eachother very well. If you play heavy music this is a great cymbal, great for death metal and hard rock. The only downside is a ring after the hit but it is impossible to hear when playing a beat (even a slow one). I highly recomend this cymbal as well the the Z3 Rock ride. And the whole Z3 series has a brilliant finish so they shine really bright!
I bought the 17" rock crash to provide a heavier sounding option then my A custom crashes and i was more then pleased with it. It is deffinately a great option for heavy metal or rock, the cymbal itself is more dense and heavier then a customs and is also louder, it has held up great with my heavy hitting, i'd highly recomend this crash and i look foward to getting more from the Z3 series
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