Accidental damage, normalNormal wear and power surges are no longer an issue with these comprehensive and affordable plans. We even pay to ship your gear for repairs. More details.
Covers much more than the original manufacturer's warranty:
Damage due to unexpected and unintentional spills, drops and impacts
Damage due to normal wear and tear
Damage caused by lightning/power surge
Damage due to dust, internal heat, humidity, heavy usage
No Lemon Policy on merchandise over $200- if it fails for the same reason 3 times, it is replaced on the 4th breakdown
Complete refund in the event of failure or substandard performance on merchandise under $200 (Gift Certificate sent for the full price plus applicable sales tax paid)
Manufacturer's Specs Coverage -- The product does not need to fail to be covered. If the product does not perform as it did the first day you bought it, we will repair or replace it so that it does
Free shipping to and from repair facility
Plans are transferable in the event merchandise is sold
Limit of Liability: The least of the cost of (1) authorized repairs, (2) replacement with a product of similar features, (3) reimbursement for authorized repairs or replacement or (4) the price that you paid for the product.
*Limitations and exclusions apply. See terms and conditions for program details
A Custom ReZo Crash cymbals feature a spectacular look with alternating bands of spiral and full lathing techniques using both traditional and brilliant finishes, the combination helps to offer an aggressive array of bright overtones that blends perfectly with the instantaneous response. A unique bell design was created to attain exceptional projection and resonating qualities. These crashes are medium-thin in weight.
As of October 1, 2009, all Zildjian Cymbals are guaranteed against manufacturer's defects for two (2) years from the date of original purchase.
For warranty claims outside the U.S., contact your local Zildjian distributor. Click here for the international distributor locator.
Warranty Process
Cymbals that show factory defects within two years of their original purchase are eligible for examination at our factory. Zildjian experts will evaluate the damage and issue a replacement cymbal, unless it appears the damage is related to improper use or care.
If you believe your cymbal has a factory defect:
1. Contact Zildjian to obtain a Return Authorization number (RA#), via telephone: 781-871-2200.
2. Indicate the location of the damage on the cymbal with a piece of tape.
3. Make a photocopy of your original numbered and dated sales receipt.
4. Carefully package your cymbal. Include your RA# and the photocopy of your sales receipt in the box.
5. Ship the package to:
Avedis Zildjian Company
RA#
22 Longwater Drive
Norwell, MA 02061
A Cymbal will not be replaced if:
1. It has been misplayed, dropped, played with excessive force or treated abusively.
2. The center hole is worn due to improper stand set-up or abusive play.
3. The cymbal was bought second-hand or used in a lease program.
4. The cymbal has previously been replaced by Zildjian.
5. More than two years have passed since the cymbal was purchased.
Warranty Notes:
• Cost of shipping a damaged cymbal to Zildjian is the customers responsibility.
• Factory evaluations take approximately 4 - 6 weeks.
• Cymbals that do not meet the warranty guidelines will be returned to customer.
• Cost of shipping a replacement or damaged cymbal back to the customer will be covered by Zildjian.
Get your gear covered!
Now you can get added warranty protection for your new gear. Pro Coverage steps
in where the manufacturer's "normal wear and tear" ends. Our PRO COVERAGE program
offers you UPGRADED COVERAGE if your product ever fails!
Pro Coverage includes:
Accidental damage protection (new gear only)
Expedited Repair
Free Shipping (for returns or repairs)
100% Coverage for Commercial Use
Extended Return Period
Extended Price Protection
No Lemon Guarantee
Free Transfer of Coverage to a new owner
Repair Costs Covered for up to 3 years from date of purchase
Repairs Can Be Authorized Toll-Free by Phone or the via the web
The ReZo crash is the best thing to come out of Zildjian in the last 10 years. It has a thick sound, not too bright, not too dark..it is an awesome cymbal
Wow...all i can say is them three letters. Let me start off by saying I really love these new babies that Zildjian came out with and they are really something. My first A custom crash was a 17" Rezo Crash, then later i finally bought a bigger 18" Rezo Crash. Using both of them are like paper and pencil. I really love the response, attack, shimmer, tone, and most of all the looks of these cymbals! Much loved by me!!!
This cymbal is absolutely great: it offers a very warm sound with great volume. It supplements other cymbals like the 14in A Custom Fast Crash beautifully, offering deeper-sounding undertones and the perfect ring-length. This is certainly a great leading crash cymbal, as well as a secondary- you simply cannot go wrong with its warm sound and perfect shimmer. It's design is also pretty cool looking, but that's besides the point.
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