Accidental damage, normalNormal wear and power surges are no longer an issue with these comprehensive and affordable plans. We even pay to ship your gear for repairs. More details.
Covers much more than the original manufacturer's warranty:
Damage due to unexpected and unintentional spills, drops and impacts
Damage due to normal wear and tear
Damage caused by lightning/power surge
Damage due to dust, internal heat, humidity, heavy usage
No Lemon Policy on merchandise over $200- if it fails for the same reason 3 times, it is replaced on the 4th breakdown
Complete refund in the event of failure or substandard performance on merchandise under $200 (Gift Certificate sent for the full price plus applicable sales tax paid)
Manufacturer's Specs Coverage -- The product does not need to fail to be covered. If the product does not perform as it did the first day you bought it, we will repair or replace it so that it does
Free shipping to and from repair facility
Plans are transferable in the event merchandise is sold
Limit of Liability: The least of the cost of (1) authorized repairs, (2) replacement with a product of similar features, (3) reimbursement for authorized repairs or replacement or (4) the price that you paid for the product.
*Limitations and exclusions apply. See terms and conditions for program details
PCDJ Red Mobile 2 for Windows or MAC is DJ software geared specifically for a Mobile DJ’s needs. Red Mobile 2.0 boasts a powerful library that allows you to Import, mix, and search all of your MP3, OGG, WMA, FLAC, WAV files, MP3+G unprotected iTunes files easily. New in 2.0 is your ability to playback MP3+G karaoke files and display lyrics on an external monitor/TV. Complete with features such as fully automated auto-mix, a mix-now button for quick cross-fade and play, one click beat-sync, all within a very easy to use user interface; you have the mobile DJ’s dream package. Less screen clutter and just the right feature set to make your job as easy as possible.
Seamless intelligent looping and beat-skip
Midi-Learn for simple mapping of DJ midi-controllers and/or your Windows/MAC keyboard
Separate headphones output and song pre-listening
KeyLock (MasterTempo) with on/off selector
Perceptual automatic gain (volume control)
ASIO/CoreAudio low-latency support
Browsing system with unlimited lists, disk explorer, database, and iTunes library import support
Load the whole song in RAM for instant access
Library filters for Audio vs Karaoke files
5 CUE or hot-CUE points and gradual pitch bend
Multiple skins support (graphical interfaces) – create your own skins
Reads mp3, m4a, wav, aiff, ogg, cda, flac and more
External Hardware Support
American Audio DP-2
Denon DN-HC4500
DAC-3
American Audio VM4 and VMS4.1
BEAMZ
Behringer BCD-2000/3000
ALL Hercules Controllers (RMX,Regular, Mk2, Control MP3,l etc)
M-Audio Xponent
Vestax VCI-100 / VCM-100
Reloop Digital Jockey 2
DJ-IE2
Numark Total Control
Additional MIDI-IN with easy to use MIDI-LEARN (map your own MIDI controller)
PCDJ RED Mobile 2
Features:
Two decks, mixer and track library Manual or fully automatic mixing MP3+G karaoke playback and lyric output Automatic BPM detection Full effects palette Vinyl simulation including scratch, pitch and reverse play Records to MP3, WAV or AIFF
PCDJ RED Mobile 2
Specifications:
Minimum Requirements: Windows: 7 or greater Mac: OSX 10.6 (Snow leopard) or greater CPU: at least 2GHz processor with 2 cores or more (Mac: Intel based CPU with OSX 10.6 (Snow Leopard) or greater required) RAM: Minimum 2 gig Video card: Dedicated card with at least 256mb required for karaoke playback. DirectX or ASIO compatible sound card (Mac: Core Audio) 40 MB free on the hard-drive
Recommended: 2.5GHz Intel Core 2 Duo / Core 2 Quad / Core i3/i5/i7 / Amd Phenon 4 GIG RAM or Better Video card: Dedicated card with at least 512 mb DirectX/ASIO compatible multichannel soundcard (Mac: multichannel Core Audio soundcard) 200 MB free on the hard-drive
Software Returns
1. There is no refund for downloaded or electronically delivered software purchases
2. There is a 7-day money back guarantee for qualified, Unopened and uninstalled, boxed software purchases with a 20% restocking fee. Shipping is not refunded. Call Customer Service 727-799-3828 for a Return Merchandise Authorization Number.
Packages arriving at PCDJ without RMA numbers or descriptions, will either be refused or processed without refund. If you have shipped a product to us that becomes destroyed during shipment, you are responsible for any amount that is not insured.
Lost License Code
The customer is responsible for security and safety of their product license code for PCDJ Products. PCDJ is not responsible for lost codes and cannot issue replacement product codes.
PCDJ Hardware
Return:
1. There is a 10-day money back guarantee with a 30% restocking fee on hardware (Does Not apply to Sound Cards).
2. There are no returns after 30 days for custom hardware. A Custom Product is defined as a product that has specifically been created for that customer's use and cannot be returned for resale or restocking.
3. Product must be complete and in as-new, undamaged condition to receive credit. Call for RMA as above.
4. Terms of Supply
Repair & Warranties:
Repairs on the DAC products are offered under limited warranty due to the nature of use and environment. Any DAC product that is faulty due to improper use or has been opened exposing circuit boards voids any warranty.
1. 30 days on parts and labor
2. 60 days on labor
Return Policy
Defective or Damaged Merchandise will be replaced with prior authorization. Call for RMA as above. Returns must be complete with original materials and packing. A 20% Restocking Fee will apply on all returns other than damage or defective replacements
Initial shipping costs are non-refundable. Customer is responsible for returned merchandise shipping costs.
No returns are accepted on software or computer cards and circuit boards.
In the unlikely event of damaged or defective software media or circuit board damage, the original manufacturer must be contacted directly for replacement of defective media or electronic components in accordance with the particular manufacturer's warranty. Return requests must be made within 30 days of receipt of the merchandise.
Damage Claims
In the event of shipping damage, contact the carrier immediately to report a damage claim and schedule an inspection by a carrier representative. Save all packing materials and boxes. You must also notify Customer Service at 727-799-3828. The merchandise will be replaced upon verification of in-transit damage.
Get your gear covered!
Now you can get added warranty protection for your new gear. Pro Coverage steps
in where the manufacturer's "normal wear and tear" ends. Our PRO COVERAGE program
offers you UPGRADED COVERAGE if your product ever fails!
Pro Coverage includes:
Accidental damage protection (new gear only)
Expedited Repair
Free Shipping (for returns or repairs)
100% Coverage for Commercial Use
Extended Return Period
Extended Price Protection
No Lemon Guarantee
Free Transfer of Coverage to a new owner
Repair Costs Covered for up to 3 years from date of purchase
Repairs Can Be Authorized Toll-Free by Phone or the via the web
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Available in Stores
For your convenience, our online inventory has been expanded to include items in
our retail locations. Some items may be fulfilled from Guitar Center retail stores*.
Items will be inspected to ensure the store has the product you want, in the condition
you expect. If not, a store manager will contact you by phone or email within one
hour.
*Select items are available for in store pick-up only
