Accidental damage, normalNormal wear and power surges are no longer an issue with these comprehensive and affordable plans. We even pay to ship your gear for repairs. More details.
Covers much more than the original manufacturer's warranty:
Damage due to unexpected and unintentional spills, drops and impacts
Damage due to normal wear and tear
Damage caused by lightning/power surge
Damage due to dust, internal heat, humidity, heavy usage
No Lemon Policy on merchandise over $200- if it fails for the same reason 3 times, it is replaced on the 4th breakdown
Complete refund in the event of failure or substandard performance on merchandise under $200 (Gift Certificate sent for the full price plus applicable sales tax paid)
Manufacturer's Specs Coverage -- The product does not need to fail to be covered. If the product does not perform as it did the first day you bought it, we will repair or replace it so that it does
Free shipping to and from repair facility
Plans are transferable in the event merchandise is sold
Limit of Liability: The least of the cost of (1) authorized repairs, (2) replacement with a product of similar features, (3) reimbursement for authorized repairs or replacement or (4) the price that you paid for the product.
*Limitations and exclusions apply. See terms and conditions for program details
PCDJ KARAOKI is PCDJ' s karaoke show hosting software designed to work as a stand-alone solution or as an add-on for PCDJ RED Mobile or PCDJ DEX (sold separately). KARAOKI includes an on-deck singer list with singer history, key control, news ticker, a library printer, a jukebox background music player, and many other features the pro KJ's need.
The software supports MP3+G, WAV+G, most zipped MP3+G/WAV+G formats, and various video files. With PCDJ KARAOKI, there's no more need to lug around CDGs or heavy Karaoke gear. It's all stored within your PC's hard drive, making karaoke performance faster and easier. PCDJ KARAOKI is a high-performance professional Karaoke product that is ideal for the working DJ/KJ or even the home karaoke enthusiast.
PCDJ Karaoki Software
Features:
Video playback Support (stand-alone mode only) Note: proper codecs must be installed on the machine DiskID columns in case and search lists Auto Play (Auto Karaoke) 'New Show' option on rotation menu, this clears the rotation, history and singer lists but not singer database 'Times Up' counter to the singer Db Instant songs sung review, clicking on the player song shows a list of all songs that have been loaded into the player for the current session Stand-alone or plug intoDEX or Red mobile Background Music Player in Stand-Alone mode Configurable menu colors Updated trackbar and vu meter 'Review' history button Drag-and-Drop loading and Rotation re-ordering Singer History Karaoke song cases independent form DJ music cases Case printer Print out your songbooks direct from Karaoki Scan Karaoke tracks using MP3 Tags or File naming conventions Singer screen auto sizes News Ticker Next 5 singers displayed on singer screen Auto Fades the background music playing from DEX / Red Mobile Supports MP3+G, Zipped MP3+G (zip 2.0), WAV+G (Not Zipped) Start / Pause karaoki using DEX / Red Mobile midi controller (when using decks 1&2 only for karaoke unless using 2nd controller) Uses DEX / RED Mobile ASIO compatible audio engine Hide / Show case Columns in Case and search Lists User Selectable DEX / Red Mobile deck user for karaoke Search by typing anywhere on the main screen, no need to click in the search box Pitch control Graphic / Audio offset Automatically delete singer from rotation after 20 seconds singing Can be used with remote touch screen terminal using wireless or wired network, selected tracks and singer loaded automatically into rotation list Re-sizeable case / list text Import m3u playlists Windows 7 64-bit compatible
PCDJ Karaoki Software
Specifications:
Minimum Requirements: Intel or AMD Dual Core “Pentium Class” 2GHz computer or Greater ( Not Celeron/Sempron Dual Core) 1024×768 SVGA video DirectX or ASIO compatible soundcard 1 Gig RAM (XP), 2 GIG RAM (Vista), 2 GIG RAM (Win 7), 4 GIG RAM (Win 8) 40 MB free on the hard-drive PC / Laptop with dual head video card with 64MB minimum dedicated graphics RAM, shared graphics memory is NOT Recommended.
Recommended: Intel Dual Core or AMD 64 x 2 DirectX 9 or Better Video Card 4.1 DirectX or ASIO compatible soundcard (with front and rear separate outputs) 2 GIG RAM or Better 200 MB free on the hard-drive PC / Laptop with dual head video card with 64MB minimum dedicated graphics RAM, shared graphics memory is NOT Recommended.
Software Returns
1. There is no refund for downloaded or electronically delivered software purchases
2. There is a 7-day money back guarantee for qualified, Unopened and uninstalled, boxed software purchases with a 20% restocking fee. Shipping is not refunded. Call Customer Service 727-799-3828 for a Return Merchandise Authorization Number.
Packages arriving at PCDJ without RMA numbers or descriptions, will either be refused or processed without refund. If you have shipped a product to us that becomes destroyed during shipment, you are responsible for any amount that is not insured.
Lost License Code
The customer is responsible for security and safety of their product license code for PCDJ Products. PCDJ is not responsible for lost codes and cannot issue replacement product codes.
PCDJ Hardware
Return:
1. There is a 10-day money back guarantee with a 30% restocking fee on hardware (Does Not apply to Sound Cards).
2. There are no returns after 30 days for custom hardware. A Custom Product is defined as a product that has specifically been created for that customer's use and cannot be returned for resale or restocking.
3. Product must be complete and in as-new, undamaged condition to receive credit. Call for RMA as above.
4. Terms of Supply
Repair & Warranties:
Repairs on the DAC products are offered under limited warranty due to the nature of use and environment. Any DAC product that is faulty due to improper use or has been opened exposing circuit boards voids any warranty.
1. 30 days on parts and labor
2. 60 days on labor
Return Policy
Defective or Damaged Merchandise will be replaced with prior authorization. Call for RMA as above. Returns must be complete with original materials and packing. A 20% Restocking Fee will apply on all returns other than damage or defective replacements
Initial shipping costs are non-refundable. Customer is responsible for returned merchandise shipping costs.
No returns are accepted on software or computer cards and circuit boards.
In the unlikely event of damaged or defective software media or circuit board damage, the original manufacturer must be contacted directly for replacement of defective media or electronic components in accordance with the particular manufacturer's warranty. Return requests must be made within 30 days of receipt of the merchandise.
Damage Claims
In the event of shipping damage, contact the carrier immediately to report a damage claim and schedule an inspection by a carrier representative. Save all packing materials and boxes. You must also notify Customer Service at 727-799-3828. The merchandise will be replaced upon verification of in-transit damage.
Get your gear covered!
Now you can get added warranty protection for your new gear. Pro Coverage steps
in where the manufacturer's "normal wear and tear" ends. Our PRO COVERAGE program
offers you UPGRADED COVERAGE if your product ever fails!
Pro Coverage includes:
Accidental damage protection (new gear only)
Expedited Repair
Free Shipping (for returns or repairs)
100% Coverage for Commercial Use
Extended Return Period
Extended Price Protection
No Lemon Guarantee
Free Transfer of Coverage to a new owner
Repair Costs Covered for up to 3 years from date of purchase
Repairs Can Be Authorized Toll-Free by Phone or the via the web
I will definitely use PCDJ again. It has a few minor quirks - but overall it provides all of the features you need in one package that is easy to use and teach a novice to use.
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Available in Stores
For your convenience, our online inventory has been expanded to include items in
our retail locations. Some items may be fulfilled from Guitar Center retail stores*.
Items will be inspected to ensure the store has the product you want, in the condition
you expect. If not, a store manager will contact you by phone or email within one
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*Select items are available for in store pick-up only
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