Accidental damage, normalNormal wear and power surges are no longer an issue with these comprehensive and affordable plans. We even pay to ship your gear for repairs. More details.
Covers much more than the original manufacturer's warranty:
Damage due to unexpected and unintentional spills, drops and impacts
Damage due to normal wear and tear
Damage caused by lightning/power surge
Damage due to dust, internal heat, humidity, heavy usage
No Lemon Policy on merchandise over $200- if it fails for the same reason 3 times, it is replaced on the 4th breakdown
Complete refund in the event of failure or substandard performance on merchandise under $200 (Gift Certificate sent for the full price plus applicable sales tax paid)
Manufacturer's Specs Coverage -- The product does not need to fail to be covered. If the product does not perform as it did the first day you bought it, we will repair or replace it so that it does
Free shipping to and from repair facility
Plans are transferable in the event merchandise is sold
Limit of Liability: The least of the cost of (1) authorized repairs, (2) replacement with a product of similar features, (3) reimbursement for authorized repairs or replacement or (4) the price that you paid for the product.
*Limitations and exclusions apply. See terms and conditions for program details
PCDJ DEX 2 for MAC and Windows is intuitive cutting-edge professional DJ software. Look no further, DEX 2 does it all – whether you’re mixing audio, video, or even karaoke files DEX gives you full control over your media allowing you to do more in the mix than ever before. With our ultra-accurate automatic beat-mixing, your songs will always stay in sync, allowing you to focus on the other aspects of your mix. Since DEX 2 offers no latency playback; loops, hot cues, and all playback controls are as responsive as possible, whether you’re using a keyboard and mouse or a DJ MIDI controller. So load up DEX 2, import you tunes, and cue up your imagination – DEX 2 is the total entertainment solution, accept no compromises.
PCDJ DEX 2
Features:
4 DJ decks (two for video and karaoke) with professional grade mixer and playlists Two mode skin, complete with Audio and Video Tabs Fully manual or automatic mixing (one-click beat-matching) Video mixing (including pitch, break, reverse, scratch video) Timecode vinyl/CD support Robust library with format filters, search as you type, and tag editing Seamless intelligent looping and beat-skip Skin support – change the appearance of DEX 2 Automatic grid-based BPM detection with batch processing Vinyl simulation including scratch, pitch, reverse play, and brake Headphone cueing and monitoring Support for professional VST effects Analog input for microphone (with talk over),turntables, or CD player’s Pitch scaling for harmonic/key mixing advanced auto-mixing including Mix-In/Mix-Out (Cue In/Out) points Perceptual automatic gain (volume control) Sample player – load up audio clips and trigger them Karaoke CDG (MP3+G Zip and uncompressed) support Record your mix to MP3, WAV or AIFF Key-Lock (Master Tempo) – Very high quality option available! ASIO/CoreAudio low-latency support Browsing system with unlimited lists, disk explorer, database, and iTunes library import support Load the whole song in RAM for instant access Audio-CD support on Win/Mac DEX 2 reads mp3, m4a, wav, aiff, ogg, cda, mpeg, avi, mov, mkv, wmv, flac and more DEX 2 works cross-platform, so your purchase will work equally well on a Windows computer as it will on a MAC!
PCDJ DEX 2
Specifications:
Minimum Requirements: Windows: 7 or greater Mac: OSX 10.6 (Snow leopard) or greater CPU: at least 2GHz processor with 2 cores or more (Mac: Intel based CPU with OSX 10.6 (Snow Leopard) or greater required) RAM: Minimum 2 gig Video card: Dedicated card with at least 256mb required for video mixing. DirectX or ASIO compatible sound card (Mac: Core Audio) 40 MB free on the hard-drive Recommend: 2.5GHz Intel Core 2 Duo / Core 2 Quad / Core i3/i5/i7 / Amd Phenon 4 GIG RAM or Better Video card: Dedicated card with at least 512 mb DirectX/ASIO compatible multichannel soundcard (Mac: multichannel Core Audio soundcard) 200 MB free on the hard-drive CONTROLLERS WITH BUILT-IN NATIVE SUPPORT: American Audio DP-2 American AudioVersadeck American Audio VMS2 American Audio VM4 and VMS4.1 DENON DN-HC4500 DENON MC6000 / MC3000 PCDJ DAC-3 NumarkMixTrack, Mixtrack Pro, DJ2Go, Total Control Pioneer DDJ_Ergo ReloopContour_CE Zomo MC1000 Stanton SCS.4DJ Beamz Behringer BCD-2000/3000 Hercules DJ Console Mk1 Hercules DJ Console Mk2 Hercules DJ Console RMX Hercules DJ Console MK4 Hercules DJ Control Steel Hercules DJ Control MP3 Hercules DJ Control MP3 e2 M-Audio Xponent Vestax VCI-100 / VCM-100, VCI-100mk2, VCI-400, Typhoon Reloop Digital Jockey 2 DJ-IE2 Akai, LPD8 Faderfox DJ3 Beyond Music Abma1 Beyond Music MIDI 8 Additional MIDI-IN with easy to use MIDI-LEARN (map your own MIDI controller) User writable DJ controllers (create your own DJ controller maps and share them
Software Returns
1. There is no refund for downloaded or electronically delivered software purchases
2. There is a 7-day money back guarantee for qualified, Unopened and uninstalled, boxed software purchases with a 20% restocking fee. Shipping is not refunded. Call Customer Service 727-799-3828 for a Return Merchandise Authorization Number.
Packages arriving at PCDJ without RMA numbers or descriptions, will either be refused or processed without refund. If you have shipped a product to us that becomes destroyed during shipment, you are responsible for any amount that is not insured.
Lost License Code
The customer is responsible for security and safety of their product license code for PCDJ Products. PCDJ is not responsible for lost codes and cannot issue replacement product codes.
PCDJ Hardware
Return:
1. There is a 10-day money back guarantee with a 30% restocking fee on hardware (Does Not apply to Sound Cards).
2. There are no returns after 30 days for custom hardware. A Custom Product is defined as a product that has specifically been created for that customer's use and cannot be returned for resale or restocking.
3. Product must be complete and in as-new, undamaged condition to receive credit. Call for RMA as above.
4. Terms of Supply
Repair & Warranties:
Repairs on the DAC products are offered under limited warranty due to the nature of use and environment. Any DAC product that is faulty due to improper use or has been opened exposing circuit boards voids any warranty.
1. 30 days on parts and labor
2. 60 days on labor
Return Policy
Defective or Damaged Merchandise will be replaced with prior authorization. Call for RMA as above. Returns must be complete with original materials and packing. A 20% Restocking Fee will apply on all returns other than damage or defective replacements
Initial shipping costs are non-refundable. Customer is responsible for returned merchandise shipping costs.
No returns are accepted on software or computer cards and circuit boards.
In the unlikely event of damaged or defective software media or circuit board damage, the original manufacturer must be contacted directly for replacement of defective media or electronic components in accordance with the particular manufacturer's warranty. Return requests must be made within 30 days of receipt of the merchandise.
Damage Claims
In the event of shipping damage, contact the carrier immediately to report a damage claim and schedule an inspection by a carrier representative. Save all packing materials and boxes. You must also notify Customer Service at 727-799-3828. The merchandise will be replaced upon verification of in-transit damage.
Get your gear covered!
Now you can get added warranty protection for your new gear. Pro Coverage steps
in where the manufacturer's "normal wear and tear" ends. Our PRO COVERAGE program
offers you UPGRADED COVERAGE if your product ever fails!
Pro Coverage includes:
Accidental damage protection (new gear only)
Expedited Repair
Free Shipping (for returns or repairs)
100% Coverage for Commercial Use
Extended Return Period
Extended Price Protection
No Lemon Guarantee
Free Transfer of Coverage to a new owner
Repair Costs Covered for up to 3 years from date of purchase
Repairs Can Be Authorized Toll-Free by Phone or the via the web
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Available in Stores
For your convenience, our online inventory has been expanded to include items in
our retail locations. Some items may be fulfilled from Guitar Center retail stores*.
Items will be inspected to ensure the store has the product you want, in the condition
you expect. If not, a store manager will contact you by phone or email within one
hour.
*Select items are available for in store pick-up only
