Accidental damage, normalNormal wear and power surges are no longer an issue with these comprehensive and affordable plans. We even pay to ship your gear for repairs. More details.
Covers much more than the original manufacturer's warranty:
Damage due to unexpected and unintentional spills, drops and impacts
Damage due to normal wear and tear
Damage caused by lightning/power surge
Damage due to dust, internal heat, humidity, heavy usage
No Lemon Policy on merchandise over $200- if it fails for the same reason 3 times, it is replaced on the 4th breakdown
Complete refund in the event of failure or substandard performance on merchandise under $200 (Gift Certificate sent for the full price plus applicable sales tax paid)
Manufacturer's Specs Coverage -- The product does not need to fail to be covered. If the product does not perform as it did the first day you bought it, we will repair or replace it so that it does
Free shipping to and from repair facility
Plans are transferable in the event merchandise is sold
Limit of Liability: The least of the cost of (1) authorized repairs, (2) replacement with a product of similar features, (3) reimbursement for authorized repairs or replacement or (4) the price that you paid for the product.
*Limitations and exclusions apply. See terms and conditions for program details
Dicer has been designed to be portable. The Dicer Carry Case is hard-shelled and protects your Dicer whether in your bag or carried loose. Elasticated pouches keep your Dicer firmly in place and netted pockets keep the cables tidily stowed. It is less than 18cm (8") long so hardly takes up any space.
Novation Dicer Carry Case
Features:
Hardshell protection Elasticated pouches Room to store cables
Warranty Statement
All Novation products are built to the highest standards and should provide reliable performance for many years, subject to reasonable care, use, transportation and storage.
In the event of a Manufacturing Defect becoming evident within 12 months from date of purchase Novation undertakes that the product will be repaired or replaced free of charge if the product is returned to the authorised dealer from whom it was purchased. In these circumstances, or if you need an out-of-warranty repair to your Novation product, please contact Novation at: mickg@novationmusic.com and you will be advised of the correct return procedure.
Alternatively contact the Novation Reseller from which you purchased the product or the Novation Distributor in your country of residence or business. If you purchase a Novation product outside your country of residence or business you will not be entitled to ask your local Novation Distributor to honour this Limited Warranty, although you may request a chargeable repair.
Alternatively, the unit may be returned at your cost to the dealer you purchased the unit from so that they can organise a Warranty repair with their Novation Distributor.
This Warranty does not include cost of shipping to and from the authorised dealer from whom it was purchased. In every case it will be necessary to provide the original invoice or store receipt to accompany the defective product to the supplying dealer. This Limited Warranty is offered solely to the first purchaser of the product from an Authorised Novation Reseller (defined as a reseller which has purchased the Product directly from Novation in the UK or its Authorised Distributors outside the U.K,) and is not transferable.
This Warranty is in addition to your Statutory Rights in the country of purchase.
Please note: A Manufacturing Defect is defined as a defect in the performance of the product which may be expected from a reasonable interpretation of the published description and performance specifications as published by Novation. This does not include damage caused by post-purchase transportation, storage or careless handling, nor damage caused by misuse.
A significant proportion of products returned under Warranty (which are very few in number compared to numbers sold) are found not to exhibit any fault at all. Please check that the mains voltage is correctly set for your local supply and that your connecting cables are in good order and correctly connected.
If in doubt about the product functions please read the user guide and if necessary contact your dealer for advice before returning the product to the supplying dealer. You can also contact us for general advice.
Get your gear covered!
Now you can get added warranty protection for your new gear. Pro Coverage steps
in where the manufacturer's "normal wear and tear" ends. Our PRO COVERAGE program
offers you UPGRADED COVERAGE if your product ever fails!
Pro Coverage includes:
Accidental damage protection (new gear only)
Expedited Repair
Free Shipping (for returns or repairs)
100% Coverage for Commercial Use
Extended Return Period
Extended Price Protection
No Lemon Guarantee
Free Transfer of Coverage to a new owner
Repair Costs Covered for up to 3 years from date of purchase
Repairs Can Be Authorized Toll-Free by Phone or the via the web
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Available in Stores
For your convenience, our online inventory has been expanded to include items in
our retail locations. Some items may be fulfilled from Guitar Center retail stores*.
Items will be inspected to ensure the store has the product you want, in the condition
you expect. If not, a store manager will contact you by phone or email within one
hour.
*Select items are available for in store pick-up only