Please read the warranty card that was included in the shipping carton of your monitor prior to shipping it back to KRK Systems, LLC. All products in need of repair can be returned to the dealer where it was purchased, or to KRK Systems, LLC. at the following address:
KRK Service Center 555 E. Easy Street. Simi Valley, CA 93065 Tel: (818) 534.1575 Fax: (818) 534.1585 E-mail: firstname.lastname@example.org
Please call for a Return Authorization number before returning any product for repair. For the safest possible return to KRK, please use the shipping carton and packaging that your monitor was originally shipped in.
KRK cannot be responsible for any damages incurred during the shipping process due to poor packing. Make sure to insure your shipment.
If your monitor is out of warranty and you would like a quotation prior to servicing your product, please include a note with your contact information on it and we will contact you with a service quote. Service will be performed once your method of payment has been established and approved.
Replacement carton and packaging can be purchased from KRK Systems, LLC. $18.00 per carton.