The Focusrite MH438 9-pin D-sub to XLR cable is for OctoPre, ISA430 MKII Producer Pack, and ISA428 PrePack.
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Protect Your Gear
Accidental damage, normalNormal wear and power surges are no longer an issue with these comprehensive and affordable plans. We even pay to ship your gear for repairs. More details.
Covers much more than the original manufacturer's warranty:
Limit of Liability: The least of the cost of (1) authorized repairs, (2) replacement with a product of similar features, (3) reimbursement for authorized repairs or replacement or (4) the price that you paid for the product.
*Limitations and exclusions apply. See terms and conditions for program details
Focusrite MH438 OctoPre AES-EBU Cable Assembly
All Focusrite products are built to the highest standards and should provide reliable performance for many years, subject to reasonable care, use, transportation and storage.
In the event of a Manufacturing Defect becoming evident within 12 months from date of purchase Focusrite undertakes that the product will be repaired or replaced free of charge if the product is returned to the authorised dealer from whom it was purchased. In these circumstances, or if you need an out-of-warranty repair to your Focusrite product, please contact your local Focusrite distributor in your country of residence or business : Find your local distributor here and you will be advised of the correct return procedure.
Alternatively contact the Focusrite Reseller from which you purchased the product. If you purchase a Focusrite product outside your country of residence or business you will not be entitled to ask your local Focusrite Distributor to honour this Limited Warranty, although you may request a chargeable repair.
Alternatively, the unit may be returned at your cost to the dealer you purchased the unit from so that they can organise a Warranty repair with their Focusrite Distributor.
This Warranty does not include cost of shipping to and from the authorised dealer from whom it was purchased. In every case it will be necessary to provide the original invoice or store receipt to accompany the defective product to the supplying dealer. This Limited Warranty is offered solely to the first purchaser of the product from an Authorised Focusrite Reseller (defined as a reseller which has purchased the Product directly from Focusrite Audio Engineering Ltd. in the UK or its Authorised Distributors outside the U.K,) and is not transferable.
This Warranty is in addition to your Statutory Rights in the country of purchase.
Please note: A Manufacturing Defect is defined as a defect in the performance of the product which may be expected from a reasonable interpretation of the published description and performance specifications as published by Focusrite Audio Engineering Ltd. This does not include damage caused by post-purchase transportation, storage or careless handling, nor damage caused by misuse.
A significant proportion of products returned under Warranty (which are very few in number compared to numbers sold) are found not to exhibit any fault at all. Please check that the mains voltage is correctly set for your local supply and that your connecting cables are in good order and correctly connected.
If in doubt about the product functions please read the user guide and if necessary contact your dealer for advice before returning the product to the supplying dealer. You can also contact the Focusrite Tech Support team at the Focusrite Answerbase for general advice.
Get your gear covered!
Now you can get added warranty protection for your new gear. Pro Coverage steps in where the manufacturer's "normal wear and tear" ends. Our PRO COVERAGE program offers you UPGRADED COVERAGE if your product ever fails!
Pro Coverage includes:
- Accidental damage protection (new gear only)
- Expedited Repair
- Free Shipping (for returns or repairs)
- 100% Coverage for Commercial Use
- Extended Return Period
- Extended Price Protection
- No Lemon Guarantee
- Free Transfer of Coverage to a new owner
- Repair Costs Covered for up to 3 years from date of purchase
- Repairs Can Be Authorized Toll-Free by Phone or the via the web
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