Accidental damage, normalNormal wear and power surges are no longer an issue with these comprehensive and affordable plans. We even pay to ship your gear for repairs. More details.
Covers much more than the original manufacturer's warranty:
Damage due to unexpected and unintentional spills, drops and impacts
Damage due to normal wear and tear
Damage caused by lightning/power surge
Damage due to dust, internal heat, humidity, heavy usage
No Lemon Policy on merchandise over $200- if it fails for the same reason 3 times, it is replaced on the 4th breakdown
Complete refund in the event of failure or substandard performance on merchandise under $200 (Gift Certificate sent for the full price plus applicable sales tax paid)
Manufacturer's Specs Coverage -- The product does not need to fail to be covered. If the product does not perform as it did the first day you bought it, we will repair or replace it so that it does
Free shipping to and from repair facility
Plans are transferable in the event merchandise is sold
Limit of Liability: The least of the cost of (1) authorized repairs, (2) replacement with a product of similar features, (3) reimbursement for authorized repairs or replacement or (4) the price that you paid for the product.
*Limitations and exclusions apply. See terms and conditions for program details
Control up to 192 DMX channels with the Elation DMX Operator. The DMX controller lets you program up to 240 scenes and features 12 individual fixture channels, so you can control up to 12 separate intelligent lights with up to 16 DMX channels per fixture. Light fixtures with less than 16 DMX channels may be combined on 1 DMX scanner button. You can also record up to 6 programmable chases with fade time and speeds. The Elation DMX Operator controller has 8 individual faders that provide easy programmability for intelligent lighting or dimmer packs. MIDI controllable.
Control up to 192 DMX channels Programmable up to 240 scenes 12 individual fixture channels - Control up to 12 separate intelligent lights with up to 16 DMX channels per fixture Fixtures with less than 16 DMX channels may be combined on 1 DMX scanner button Record up to 6 programmable chases with fade time and speeds 8 individual faders provide easy programmability for Intelligent Lighting or Dimmer Packs MIDI controllable DMX-512, 3-pin XLR signal Built-in microphone Remote control: blackout controlled by MIDI input signal Blind function--override chases on the fly Use in conjunction with the ELP-DMX20 or the ELD-DMX20 Polarity switch to accommodate different types of cable requirements
Power input: DC 9V-12V, 220 mA min. power supply included Dimensions: 5-1/4" x 19" x 2-1/2" (133 x 483 x 64 mm) 19 in. rack mount--3 rack spaces Weight: 5 lb. (2.3 kg) Voltage: 120V/220V
A. Elation® hereby warrants, to the original purchaser, Elation Professional® products to be free of manufacturing defects in material and workmanship for a period of 2 Years (730 days) on all internal parts and components and 1 Year (365 days) on labor from the date of purchase. This warranty shall be valid only if the product is purchased within the United States of America, including possessions and territories. It is the owner's responsibility to establish the date and place of purchase by acceptable evidence, at the time service is sought.
B. For warranty service, send the product only to the Elation factory. All shipping charges must be pre-paid. If the requested repairs or service (including parts replacement) are within the terms of this warranty, Elation will pay return shipping charges only to a designated point within the United States except Hawaii or Alaska. If the entire instrument is sent, it must be shipped in its original package. No accessories should be shipped with the product. If any accessories are shipped with the product, Elation shall have no liability whatsoever for loss of or damage to any such accessories, nor for the safe return thereof.
C. This warranty is void if the serial number has been altered or removed; if the product is modified in any manner which Elation concludes, after inspection, affects the reliability of the product; if the product has been repaired or serviced by anyone other than the Elation factory unless prior written authorization was issued to purchaser by Elation; if the product is damaged because not properly maintained as set forth in the instruction manual.
D. This is not a service contract, and this warranty does not include maintenance, cleaning or periodic check-up. During the period specified above, Elation will replace defective parts at its expense, and will absorb all expenses for warranty service and repair labor by reason of defects in material or workmanship. The sole responsibility of Elation under this warranty shall be limited to the repair of the product, or replacement thereof, including parts, at the sole discretion of Elation. All products covered by this warranty were manufactured after January 1, 1990, and bear identifying marks to that effect.
E. Elation reserves the right to make changes in design and/or improvements upon its products without any obligation to include these changes in any products theretofore manufactured.
No warranty, whether expressed or implied, is given or made with respect to any accessory supplied with products described above. Except to the extent prohibited by applicable law, all implied warranties made by Elation in connection with this product, including warranties of merchantability or fitness, are limited in duration to the warranty period set forth above. And no warranties, whether expressed or implied, including warranties of merchantability or fitness, shall apply to this product after said period has expired. The consumer's and or Dealer's sole remedy shall be such repair or replacement as is expressly provided above; and under no circumstances shall Elation be liable for any loss or damage, direct or consequential, arising out of the use of, or inability to use, this product.
This warranty is the only written warranty applicable to Elation Products and supersedes all prior warranties and written descriptions of warranty terms and conditions heretofore published.
Get your gear covered!
Now you can get added warranty protection for your new gear. Pro Coverage steps
in where the manufacturer's "normal wear and tear" ends. Our PRO COVERAGE program
offers you UPGRADED COVERAGE if your product ever fails!
Pro Coverage includes:
Accidental damage protection (new gear only)
Expedited Repair
Free Shipping (for returns or repairs)
100% Coverage for Commercial Use
Extended Return Period
Extended Price Protection
No Lemon Guarantee
Free Transfer of Coverage to a new owner
Repair Costs Covered for up to 3 years from date of purchase
Repairs Can Be Authorized Toll-Free by Phone or the via the web
Other than having the world's worse manual ever written, this is a nice unit for the price. It's really easy to program once you figure it out but I'm still trying to figure out how to get it into manual scene mode (without chases) without unplugging it.
I have had a great time with this unit and would recomend it for bands and DJs alike. The unit is plug and play, but if you want manual control instead if using the chase scenes, then you have to call the company to find out that you have to re-boot and turn fader 1 all the way up to 255 to emable this feature. Overall:"I'm Loving It"...
I bought one of these operators, along with 3 moving heads and an Atomic 3000, for my home system mainly to learn about DMX lighting and just to put on a decent show when throwing parties and gatherings. It?s not very fast when trying to make quick manual changes on the fly. Making manual changes while running a user-designed movement macro is very limited. (All channels fade at whatever the fade speed is set to) The shows look very professional if they are programmed properly by the user but once again, manual control is limited and latency causes problems. Although there are some difficulties with this device, everyone complimented on my lighting system and was very impressed. I would recommend this product to anyone new to DMX lighting. Furthermore, I would not recommend controlling more than 5 or 6 DMX lights (lights should all be exactly the same) or lights that have more than 8 channels with this device; par cans, maybe scanners, that?s about it.
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